Aufgaben
Profil
Benefits
- IAM Ticket Processing: Perform manual fulfillment of access requests and incidents, ensuring timely and accurate execution in line with defined SLAs and security policies
- User Support & Advisory: Act as a point of contact for employees, providing guidance on access requests, entitlement issues, and IAM-related processes
- Access Provisioning & Changes: Execute direct access changes in various target systems (e.g.,granting, modifying, and revoking permissions) in accordance with approved requests and compliance requirements
- Joiner/Mover/Leaver (JML) Processing: Carry out manual steps within JML workflows, ensuring that onboarding, role changes, and offboarding activities are completed reliably and in a timely manner
- Compliance & Documentation: Ensure all activities are properly documented and aligned with internal controls, audit requirements, and regulatory expectations
Profil
- Fluent in English, written and spoken is mandatory - additional language skills in German, French, or Italian are considered advantageous
- IT Support experience
- First experience with Active Directory / EntraID /M365
- (advantageous): Experience with IAM / IGA Software (SailPoint, Saviynt, Novell IDM, ...)
- (advantageous): Experience with Exchange / mailbox management
- (advantageous): Experience PowerShell (executing scripts, not writing them)
- (advantageous): Engineering skills & experience is advantageous (as administrator of AD, EntraID, Azure or Exchange)
Benefits
- Remote work possible
Job ID 880567/1-en
Working for your tomorrow
Hays ist einer der weltweit führenden Personaldienstleister für qualifizierte Fach- und Führungskräfte. Wir bringen Unte...
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