• Competitive market salary and benefits
  • Paris, Ile-de-France, France
  • Permanent, Full time
  • 2019-04-15
  • Paris, Ile-de-France, France
  • Competitive market salary and benefits
  • Full time

Implementation Manager

The Implementation Manager is responsible for multiple aspects of the project including the sign-off of customer requirements and delivery deadlines, communication with key stakeholders and internal management, management of internal and external project resources and managing the project budget and schedule. The ideal candidate will have extensive demonstrable Project Management experience gained in the financial services industry. Experience leading the implementation of a Front, Middle or Back Office Asset Management system is essential. However, candidates with exceptional Project Management skills who have successfully led enterprise-level Capital Markets or other Financial IT projects will be considered.

Utilize the FactSet Implementation Methodology to successfully implement our solution. You will be responsible for tracking the progress of an implementation to meet deliverables and the system go-live date. You will also help to refine our Implementation Methodology and Best Practices so that we continue to provide the best possible implementation services to our customers.

Manage internal and external resources involved in the project. This requires the ability to rally and lead a team comprised of FactSet professionals, customers and partners.

Communicate with customers to review business, functional and technical requirements to ensure the highest quality delivery of the system implementation as well as any product enhancements.

Collaborate with the Project Team to set and manage stakeholder expectations around project timelines and budget. You will be responsible for managing and communicating issues to the customer and internal project teams. You will also be the first level of escalation for all project issues.

Organize a team with the required skills for a successful project while providing our team members with appropriate opportunities for professional growth. Contributing to the development of our Professional Services team is critical as we scale to meet our firm’s sales growth.


Qualifications and Skills

  • 10-15 years Project Management experience leading the implementation of enterprise-scale technical solutions. Experience in the implementation of a financial system within a Bank, Hedge fund or Asset Manager is especially valuable.
  • Strong knowledge of project management methodologies and tools as well as an ability to apply the appropriate techniques to the unique circumstances of each customer.
  • Working in systems or business analysis and system design preferably within Asset Management or Financial Services.
  • A strong record of customer service. The Implementation Manager will need to understand customer needs and build effective relationships. The IM must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally.
  • Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer.
  • Strong organizational and presentation skills. Candidate must be able to create and manage a complex project plan in an efficient and timely manner.
  • Strong time management skills including the ability to manage multiple projects in parallel.
  • Ability to think logically to solve complex problems.
  • Effective verbal and written communication skills.
  • Self-motivated, strong collaboration and team-building skills.
  • Proven ability to work in cross-functional, geographically dispersed teams.
  • Bachelor degree required.
  • Project Management certification is desired such as PMP or PRINCE2.
  • Most work is conducted at client sites which may require weekly travel
  • Fluent French speaker