Job Description ? Work independently to conduct Email outreach campaigns, navigation support for Marketo/Salesforce users & ad-hoc and standard reporting for the ICM engagement, including management and rating group specific requests
? Documentation of support processes & FAQs
? Work with project team to implement changes / clarifications to the process, template changes, etc.
? Conduct testing for Maintenance & Enhancement releases
? Provide error-free output on standard and complex tasks and achieve the targets efficiently
? BA/BS in business, finance, management or similar field
? 1-3 years of professional relevant work experience, preferably working in a financial institution, with credit and/or research knowledge
? Knowledge and experience of with Marketo is desired
? Client engagement experience is desired
? Experience in CRM tools such as Salesforce along with reporting and dashboards is a plus
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.