Wholesale KYC Operations - Data Reporting and Support Lead - Associate Wholesale KYC Operations - Data Reporting and  …

in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Wholesale KYC Operations - Data Reporting and Support Lead - Associate
The Wholesale KYC Operations Data & Reporting Organization is responsible for developing and managing a converged, unified, consistent & sustainable Data & Reporting solution for WKO. The WKO Data & Reporting Organization is responsible for Regulatory, Controls, Operations & Ad hoc reporting including the ongoing optimization stemming from redundant data consolidation and normalization activities to generate reporting

The WKO Support Team supports a global WKO multi-functional user base (~5,000 users) covering WKO Operations, Sales and Compliance functions engaged with KYC due diligence requirements for both the onboarding of new business as well as the remediation of existing clients.

The Wholesale KYC Operations Data Reporting and Support Teams are looking for a Associate level candidate who will be part of high performing teams of data management professionals and support analysts focused on delivering innovative data analytics solutions to KYC LOB stakeholders across Production, Reviewers & Controls, as well as resolving business application queries for all users of the WKO Application suite. The Data Reporting & Support Team Lead will be responsible for delivering data & reporting commitments, developing strategies for effective data analysis and reporting, selecting, configuring and implementing analytics solutions, and resolve application issues servicing primarily the China franchisee of the WKO organization.

  • Collaborate with the LOB, Consumers, and Technology to deliver reporting needs as well as resolving issues for WKO consumers across Production Operational, Controls, Executive and Regulatory commitments
  • Coordinate with LOB Business Leads, Reference Data Domain Leads and KYC Solutions to understand data quality and application issues related to KYC and Reference Data sourced from CDD and other reference data systems of record
  • Act as a subject matter expert around the KYC reporting and application, assisting WKO reporting consumers navigate to understand the right solution for their reporting and application needs
  • Document processes and procedures to leading and delivering ongoing reporting including leveraging a strong control framework to ensure privacy & accuracy of reporting
  • Develop strategies for effective data analysis and reporting
  • Drive all analytics operations to correct discrepancies and ensure quality
  • Extract reports from multiple sources (e.g. operations, IT, customer feedback)
  • Build systems to transform raw data into actionable business insights and KYC committed relations
  • Monitor progress against project plans until completion and delivery
  • Provide regular status updates to management; develop presentations and materials
  • Structuring and scoping complex problems, applying a range of analytical tools, gaining and synthesizing insights and developing solutions; Gathering, modeling, analyzing data to test hypothesis and size opportunities;
  • Building technology solutions to aggregate data and develop metrics;
  • Applying institutional knowledge from the KYC Operations and Reference Data industry; and
  • Identify application issues and themes; manage them through to resolution, ensuring clear communication and escalation
  • Prioritize and maintain oversight of issues being addressed by technology via Jira
  • Ensure that the business teams maintain a good understanding of the application suite through active stakeholder engagement and the development and delivery of user guides
  • A bachelor's degree is required; qualified Computer Science, Statistics, Data Management or a related field is a preference
  • 7+ years' experience with an experience in Data & Reporting Operations, Data Management, Analytics and Business Analysis experience is key. Focus in the Data Analytics / Data Management space highly preferred
  • Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions with consideration to inherent risks
  • Exposure and experience in data interrogation tools: SQL, Alteryx, Qliksense, Tableau, SAS, Python, etc
  • Ability to communicate effectively at many levels of the organization including synthesizing key messages for senior management
  • Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities
  • Capability to work both independently with strong follow through and adapt to team environment
  • Analytical skills and strong organizational abilities; Attention to detail & Problem-solving aptitude
  • Highly energetic self-starter with a focus on obtaining results
  • Ability to lead and influence without having positional authority in order to progress initiatives
  • Subject Matter Expertise across KYC, AML & Client Reference Data is a plus
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