• Negotiable
  • Shanghai, Shanghai Shi, China
  • Permanent, Full time
  • Standard Chartered Bank China
  • 12 Oct 17

Senior Corpoate Partnership Manager - Shanghai

  • Location: Shanghai, Shanghai Shi, China
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Key Responsibilities/Challenges:

1. Implementing Alliance Acquisition Strategy
  • Support China Retail Banking management office to implement alliances/corporate partners for organic and inorganic growth.
  • Support CN Retail Banking strategically deploy CVP and strategies to acquire clients across various business segments from alliances/corporate partners
  • Manage alliance/corporate partners acquisition project enablers (across system, process, sales resources) to be executed and pilot launched in China
  • Support sales and channel heads and alliances/corporate partners to acquire quality retail clients
  • Leverage alliance/corporate partners referrals effectively to acquire quality retail clients
  • Leverage alliance/corporate partners network to acquire retail client relationships
  • Design and arrange enablers and campaigns to acquire retail clients from alliances & Corporate Partners
  • Prepare alliance offers & campaign scripts
  • Deploy and work with Retail Business Network, Client Acquisition & Business Banking Teams on retail banking client acquisition protocols
  • Optimize alliance offers & dovetail to Business segment CVP
  • Manage alliance project processes and programmes, ensuring client experience is maximized
  • Understand market dynamics (from client to product perspective) & business dynamics of High Value Segment (across acquisition, portfolio revenue/ footing/ PPC (Product Per Client), relationship outflow/ leakage, attrition, sales/service model, sales productivity, etc) to formulate bulk acquisition business model and acquisition strategy in China
  • Quantify business case for strategic planning

2. Participate Retail Clients revenue agenda implementation & formulate business models to support alliance/Corp partners bulk acquisition
* Work with stakeholders to optimize productivity, improve retail banking NTB & uplift client satisfaction
* Business models include:
1. Client bulk acquisition channel and engagement model
2. RM productivity & servicing model
3. Portfolio quality & product penetration by sub segmentation
4. Alliance leads assignment, management or reshuffling
5. Handshaking process between alliance acquisition and various business sales teams
* Monitoring, tracking, and refining the business models for quantifying resources & model effectiveness

3. Collaborate initiatives to enhance frontline productivity of Alliance/Corporate Partners client base
  • Collaborate initiatives & develop enablers from segment perspective to enhance frontline productivity for retail banking business
  • Manage alliance/corporate partner's client on-boarding risks such as AML/CDD risks while broadening cross selling opportunities
  • Streamline and simplify alliance/corporate partners client on-boarding processes such as digital online leads acquisition & CASA Type II account opening
  • Enhance digital online referral enablers, including scripts, documentation, alliances CVP knowledge and expertise
  • Improve collaborations with alliances/corporate partners to capture more retail banking clients opportunities
  • Enrich alliance/corporate partners experience with our existing digital and/or frontline platforms and reinforcing digital enablers for alliances/corporate partners client engagement
  • Sharpen focus on needs and solutions for alliance/corporate partner's clients acquisition by providing enablers such as relevant retail banking , wealth management market news and local solutions for alliance product or services gaps
  • Other productivity enablers can include:
    • alliance acquisition campaign solution
    • Product / bundle solution
    • End-to-end client engagement model by deploying people and channels
    • Need-based conversation, sales/pitching angles, sales flow
    • Productivity enablers shall achieve the following:
    • Drive sales revenue
    • Wealth penetration

Key Roles and Responsibilities

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Qualifications and Skills

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Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.