Senior Branch Operation Officer_OPER_Shanghai_20190304001

  • Competitive
  • Shanghai, Shanghai Shi, China
  • Permanent, Full time
  • 18 Apr 19

Senior Branch Operation Officer_OPER_Shanghai_20190304001


Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth.


Job Summary:

  • Work jointly with OPER management and Business Lines in the development of products and delivery of quality service to customers.
  • To be the local OPER contact point for front office, external parties (such as regulators, external auditors and clients), Compliance, Legal, ACFI, etc.
  • Act as point of escalation and accountability for country specific issues and provide oversight to issue resolution process
  • Devise, implement and perform all necessary controls and ensure compliance of such controls within regulations
  • Ensure policies, procedures, best practices, mission and objectives set by OPER management are adhered to by the Back Office teams
  • Monitor and mitigate operational risks and ensure implementation of a Business Continuity Plan
  • Work with both Regional BO in India and OPER Hub in Beijing to provide service to clients.
  • Participate and support the SG projects sponsored by or relating to OPER.
  • Successful implementation of regional projects and roll-out of systems and tools to meet business needs
  • Cultivate a motivated, flexible and value-added workforce for better mobilisation and utilisation of resources


Main Responsibilities:

To consolidate and delivery different instruction to processing hubs to deal with daily operations:
  • coordinate with FO and internal parties for Corporate and Priv account opening/maintenance/closure
  • collect and filing original client KYC document
  • handle daily loan operation business (including loan drawdown/rollover/repayment)
  • issue facility letter to seek authorized signature and safe keep credit file
  • monitor all different inward and outward payment (including CNY/FCY, overseas/domestic)
  • process customer spot and forward FX conversion
  • pre-check export/import bills and follow up
  • advise the L/C to customer with timely Manner
  • collect application and supporting docs of trade LC/guarantee/SBLC issuance
  • BAD/EBAD issuance/discounting/transfer discounting

To process the proper internal/external reporting and survey:
  • monitor regulatory reports making by centralization team and submit timely within deadline
  • •ollow report issue and logic which must be matched with regulation requirement
  • escalate management/compliance/ORM about all report error issued by regulator
  • work with related parties to improve reports quality and reports automation.
  • setting up/updating/revising regulatory reports procedure
  • comply with Code of Conduct as well as other applicable laws and local regulations, internal policies, compliance rules and procedures (including but without limitation to those requirements from the aspects of Anti-money laundering, know your client, anti-fraud, data protection etc.) take responsibility to report any incidents, suspicious and fraud cases according to bank incident report mechanism/whistle blowing/ escalation requirement immediately. Maintain a high level of personal integrity and uphold the bank's ethical standard both in professional activities and personal conduct.
Candidate Profile:

Academic Background (degree and major) Tertiary education in Banking, Finance, or Accounting

  • Tertiary education in Banking, Finance, or Accounting

Working Experience /Technical Skills & Know how

  • More than 5 years of working experience in the operations areas of Retail Banking, Corporate and Investment Banking
Skills & Competencies

  • Good working knowledge of Accounting and Finance

Language Skills

  • Good English Speaking and Writing Skills

Computer Skil

  • Good knowledge of Microsoft Office applications