• Negotiable
  • Shanghai, Shanghai Shi, China
  • Permanent, Full time
  • Standard Chartered Bank China
  • 08 Dec 17

Business Operation Risk Management

  • Location: Shanghai, Shanghai Shi, China
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Business Heads are the owners of all risks in the first line of defense. Accordingly on operational risk management, the business heads, with the support from UORMs conducting quality assurance, monitoring, sample testing, escalating and other control activities, are responsible to conduct business in a balanced approach on risk control and business growth. The purpose of BORM is to assist business heads and  Operational Risk Control Owners (RCOs) to effectively manage operational risk within the first line of defense. The BORM must ensure that business implements and maintains operational risk controls in accordance with Risk Management Framework, Group Operational Risk Policies and Procedures.  The BORM places particular emphasis on:

• Assist business line managers to ensure operational risk/return and control cost/benefit decisions prior to product launch and during business life cycles are made transparently and based on assessment in accordance with the Group’s standards and its Risk Appetite

• Assist business line managers to implement effective risk management process of risk identification, assessment and measurement, acceptance and monitoring to reduce gross operational risk exposure to acceptable levels within the risk appetite

• Assist business line managers and 2nd line operational risk team to influence the development of an operational risk culture which is forward looking, risk based and customer focus

• Identify, assess, monitor, escalate and report operational risks from respective business scope to both business line managers and 2nd line operational risk team in a timely manner.


Key Roles and Responsibilities

Key Responsibilities/Challenges:

• Quality Assurance: to make sure the quality assurance of operational risk controls in all units across all processes in the corresponding business area.

• Competency and Effectiveness: to be fully competent in control measure skills and methodology in conducting sample testing, quality checking, and monitoring; to be effective in identifying control process gaps, timely escalation of identified issues or risks, and effective actions to mitigate within the accepted timeframe.

• Ensure 1st Line risk ownership: to assist business heads or managers truly own all risks in their business areas.

• Independence toward control management: to conduct independent and effective sample testing, monitoring, and investigation on frontline sales force and all related processes with control measures in order to provide feedback to the business head and control functions in timely manner.

• Monitoring and escalation: To be responsible for monitoring all processes in the corresponding area and escalate any issues and risks to the corresponding control function area and business heads.

• Accountable for implementing and complying with AML requirements when performing duties.

Relationships For
 1st Line Business Line Manger  Assist in operational risk management;
 2nd Line Operational Risk Manager  Assist in operational risk management;
 Country business Heads and RCO  Maintain regular dialogue on business unit specific risks and issues in the country.
 Country / Group  Internal Audit Team  Support audit check on operational risk management
 Country Control Function Head  Escalate issues and risks and demonstrate effectiveness and capability as BORM.

Qualifications and Skills

Selection Criteria:

• Full understanding on Bank’s RMF, ORMF and skills in managing operational risk;

• Experience in operational risk management or engineering processes;

• Ability to work in a matrix organisation, leveraging resources across the organisation to complete deliverables;

• Sound judgement and courage  to perform a risk and control role and maintain effective working relationship in the first line of defence;

• Possess in-depth knowledge and problem solving skills  to function well as a UORM;

• Fully competent in sample testing methodology, conducting quality check and assuring operational risk being properly managed in the first line;

• Bachelor degree or above

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.