Application Support Engineer

  • Competitive
  • Shanghai, Shanghai Shi, China
  • Permanent, Full time
  • Morgan McKinley Shanghai
  • 20 Oct 18

Application Support Engineer

One global top-tier electronic interdealer broker is seeking one Application Support Engineer role in an Application Support team. This role will be responsible for the day to day support and maintenance of new Foreign Exchange Trading Systems of CRETS.

Responsibilities:

  • 2nd Level Production and Lab Support of local Linux environments
  • Troubleshoot systems issues and coordinate resolutions in a proactive manner
  • Perform installation of OS and Application layer products
  • Coordinate design efforts, identify and evaluate hardware and services from outside vendors
  • Prepare effective configuration, installation and operational documentation
  • Reproduce, troubleshoot and escalate production issue to 3rd level production support

Requirements:
  • 2-3 years working experiences in banking/stock sector, or top 500 IT companies such as Microsoft/IBM/Intel
  • Shifting work acceptable (basically 8 working hours, night shift usually ends up at 11:30pm.)
  • Working-level proficiency of English communication
  • Financial-related experience would be a plus
  • Developer working experience would be a plus.

Technical Skills & Experience requirements:
  • Linux shell (Red Hat Linux v6.8/v7.3)
  • Infrastructure Service (DNS, LDAP, NTP, FTP, etc.)
  • Network knowledge (TCP/IP)
  • Troubleshooting skills.
  • Level 2 support experience.
  • System Administration, basic programming skills