Deputy Head of Branch Deputy Head of Branch …

OCBC Wing Hang Bank Limited
in Macao, Macao, China
Permanent, Full time
Be the first to apply
To be confirmed
OCBC Wing Hang Bank Limited
in Macao, Macao, China
Permanent, Full time
Be the first to apply
To be confirmed
OCBC Wing Hang Bank Limited
Deputy Head of Branch

Responsibilities:

  • Responsible for supervision on a branch’s administration and to provide necessary business / marketing support to Branch Manager in conducting daily business activities
  • Supervise subordinates to ensure full adherence from branch staff towards Bank’s compliance requirements and policy in maintaining sound risk management of the designated branch at all time
  • Ensure branch operation and control are properly managed at all time in accordance with laid down procedures, guidelines and audit comments
  • Brief staff of any pertinent changes in operational policy and procedures
  • Provide guidance and support to assist subordinates to resolve customer issues and queries in a timely manner
  • Review and authorize branch transactions and documents; substitute branch officer role when necessary

Requirements:

  • Macau ID Holder is preferred
  • Bachelor’s degree holder or above
  • Minimum 5 years of relevant experience in branch network of retail banking; with good leadership skill to drive for excellent services
  • Sound banking knowledge on deposits, mortgage loan and branch operation and management skill
  • Problem-solver with ability to work under pressure
  • Proficient in English and Chinese
     
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