Client Relationship Manager, Officer

  • Competitive
  • Beijing, Beijing Shi, China
  • Permanent, Full time
  • State Street
  • 18 Feb 18 2018-02-18

State Street Job Description: Maintains & enhances relationship with existing clients. Provides daily client service for the relationship. Focus is on retaining existing accounts through proactive identification & satisfaction of client needs. * Directly manages the daily client service activities, handle client inquiries and manage

State Street

Job Description:

Maintains & enhances relationship with existing clients. Provides daily client service for the relationship. Focus is on retaining existing accounts through proactive identification & satisfaction of client needs.

  • Directly manages the daily client service activities, handle client inquiries and manage timely and accurate response
  • Manage/Participate in the production of client reporting, presentation, RFP answers and other relevant materials
  • Manage cross-departmental company internal projects as assigned from time to time
  • Assist with business related market research and translation
  • May participate in selling new products to existing clients.

Minimum Requirement

  • BSBA + minimum of 5 yrs related experience in client service/ relationship management in the financial services industry.
  • Basic knowledge of company products and operational issues related to client needs preferred.
  • Demonstrated strong interpersonal, communications, analytical, & presentation skills.