Group Manager, Subrogation Group Manager, Subrogation …

TD Bank Group
in Toronto, ON, Canada
Permanent, Full time
Be the first to apply
TD Bank Group
in Toronto, ON, Canada
Permanent, Full time
Be the first to apply
Group Manager, Subrogation
Company Overview

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Department Overview

The auto subrogation unit is responsible for recovering payments owed to TD Insurance by individuals and third-party insurers, pursuant to automobile property damage claims. Reporting directly to the Senior Manager, GI Claims Recoveries, the Group Manager, Auto Subrogation, oversees a nation-wide team of specialized auto subrogation advisors.

Job Description

The Group Manager oversees a significant operational function with overall accountability for the key performance and day-to-day management of the auto subrogation and payables team. Key job duties will include:

\u2022 Leading and inspiring a team of Auto Subrogation experts to achieve business results, while developing them both them professionally and personally;
\u2022 Possessing and fostering strong analytical and negotiation skills amongst the team;
\u2022 Ensuring productivity and efficiency standards are maintained;
\u2022 Operating to continually improve delivery and align with future expectations of the business;
\u2022 Ensuring team results are delivered within financial forecasts and key performance indicators;
\u2022 Implementing process and performance changes in line with guidance provided by senior management and the Business Transformation team;
\u2022 Being a change leader, leading with conviction and evolving mindsets and behaviors with transparency and purpose;
\u2022 Effective communicator with the ability to demonstrate purpose and accountability;
\u2022 Developing and maintaining working relationships with internal and external partners for the purposes of delivering ongoing efficiencies and influencing industry trends and innovations;
\u2022 Protecting the interests of the organization \u2013 identifying and managing risks, and escalating them where necessary;
\u2022 Keep abreast of emerging issues, trends, competitive landscape and evolving regulatory requirements and assess potential impacts to the auto subrogation unit and the business;
\u2022 Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered;
\u2022 Lead a high performing team; provide on-going feedback and performance reviews, coach and develop team members and ensure performance management activities are undertaken;
\u2022 Provide regular input into team member performance assessments and career development plans;
\u2022 Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward excellent performance;
\u2022 Maintain and foster a fair and equitable workplace environment that supports a culture of diversity and inclusivity;
\u2022 Act as a brand ambassador for your business and the bank, both internally and/or externally;
\u2022 Embodying TD's shared commitments:
o Think like a customer;
o Act like an owner;
o Execute with speed and impact;
o Innovate with purpose;
o Develop your colleagues;


  • \u200BBachelor's Degree
  • 2 years experience in a management position
  • Insurance experience is ideal, but not mandatory




At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.