(Senior) Manager Operational Assurance

  • Competitive
  • Zaventem, Flemish Region, Belgium
  • Permanent, Full time
  • Deloitte
  • 16 Dec 17 2017-12-16

(Senior) Manager Operational Assurance - (170000F8)

Your Role

What impact will you make

Every day, your work will make an impact that matters while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivalled opportunities to succeed and realise your full potential.

The team

The commercial world is constantly changing. Our clients face new regulations, shifting legislation and fluctuating economic and financial risk. Our team of specialists knows that risks are just opportunities in reverse. We're passionate about what we do because we know our role is to give our clients more control of their operational and financial processes. By identifying risks, we help our clients spot pitfalls before they become problems, weigh the pros and cons and connect the dots so they can make informed, intelligent and insightful decisions that help them to mitigate risks and maximise opportunities.

Work you'll do

  • You'll be part of the client team on projects where an expert level is required, effectively managing the different phases of the project and mitigating risks
  • You'll work together with our clients to manage expectations and ensure that engagement deadlines and quality expectations are met
  • You'll be responsible for account management and business development to retain current and attract new clients
  • You'll assess current practices and effectively apply methodologies: Deloitte's Quality Assurance methodology, risk and control database, benchmark database, etc.
  • You'll manage, coach, and monitor client service teams on multiple engagements in a wide variety of industries and build long-term relationships with key clients
  • You'll participate in strategy and brainstorm sessions on innovative service offerings, based on your knowledge of and experience with potential client demands
Your Profile
  • You have 7 to 12 years of experience with operational assurance and risk management in back office and supply chain with either a top tier consulting firm or a leading industry organisation
  • You have a master's degree in economics or engineering
  • You have a proven expertise in service delivery in a public sector or commercial environment
  • You have a keen interest in building relationships across organisational boundaries
  • You are able to advise client on solving control design issues based on industry leading practices and regulatory requirements
  • You are capable to apply profitability management and sales fundamentals to support projects and pursuits
  • No problems with guiding teams through the design and implementation of conduct risk
  • You are a hands-on, risk-focused, results-oriented and quality-driven person with outstanding analytical skills
  • You can adapt to different environments thanks to your interpersonal skills
  • You are fluent in Dutch, English and French

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programmes at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

Your role as a leader

At Deloitte, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people and for society, and make an impact that matters. In addition to living our purpose, managers across our organisation:

  • Develop high-performing people and teams through challenging and meaningful opportunities
  • Deliver exceptional client service, maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • Influence clients, teams and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • Understand key objectives for clients and Deloitte, align people to objectives and set priorities and direction

What's in it for you

At Deloitte, we know that great people make a great organisation. We value our people and offer employees a broad range of benefits.

You'll work in a collaborative, creative environment where innovation is key. Personal development and growth are encouraged and continuous learning and coaching are part of the people-focused culture. You'll receive an attractive and competitive salary with fringe benefits.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work-always striving to be an organisation that is held up as a role model of quality, integrity and positive change.