Technical Operations Engineer
The Technical Operations Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
Responsibilities may include:
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
• Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
• Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.
• Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to business & facility operations.
• Responsible for the installation of the racks and the provision of power/cooling within it's constraints.
• Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Assist in the design, implementation, commissioning and build out of new facilities.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Management of the Facility assets and the provision of infrastructure & inventory asset management.
• Attend and participate in regular Construction & Operational Meetings as required.
• Familiar with Work Order compliance to ensure all contractual SLA's are achieved.
• Interface with Infra Ops management for day to day operational requirements.
• Assist in recruiting efforts.
• Assist in the the resolution of any infrastructure engineering or services issue.
• Delivery of exceptional customer service and satisfaction. BASIC QUALIFICATIONS
• 4+ years of relevant work experience in maintaining a DC or Critical space facility
• Strong verbal and written communication skills.
• Strong leadership and organizational skills.
• Strong attention to detail.
• Strong Facilities Management skills
• Ability to prioritize in complex, fast-paced environment.
• Familiar with the concepts and interaction of Service Management systems (Problem & Change)
• Experience with the development of MOPs & SWMS for planned works
• Physical Security protocol awareness
• Computer literate, confident with Office Suite PREFERRED QUALIFICATIONS
• Degree or Technical (Military/ Trade School) Degree and relevant experience.
• 6+ years of Data Center Engineering/Operations Experience
• 4+ years of Data Center Management Experience
• Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
Amazon is a committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.