Senior Mortgage Credit Underwriter Senior Mortgage Credit Underwriter …

Citi
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Citi
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Citi
Senior Mortgage Credit Underwriter
Our Mortgages Credit Team is responsible for assessing mortgage applications to only eligible deals, to minimise risk to the Bank and provide exceptional service to our brokers and exceed customer expectations. A large part of the role of is to work with our stakeholders and vendors to strengthen our relationship and aim to towards first call resolution.

Key Responsibilities:
  • Responsible for the timely and accurate assessment of allocated New Business and Variations applications. Applications are processed under the 'Ownership Model' which requires accountability of file management from allocation to final approval
  • Thoroughly review application information/documentation and obtain a clear understanding of customer needs and loan purpose to ensure customer satisfaction within service levels.
  • Professional, clear and concise communication to brokers and customers (and Sales Team where required) both over the phone and in writing throughout the stages of the assessment process. This includes approvals, declines, and requests for further information
  • Package and submit deals requiring Lenders Mortgage Insurance (LMI)
  • Liaise with Lenders Mortgage Insurance to obtain approval on proposed applications
  • Build and maintain strong relationships with Business Development Managers, Mortgage Specialist, customers and brokers as per the 'Ownership Model Contact Agreement'
  • Review title searches for all deals prior to approval
  • Obtain approval from Risk and Mortgage Product where exceptions are required
  • Review the completed final approval with all supporting documents, sign and instruct Solicitors to prepare mortgage documents
  • Management of post settlement clarifications regarding non maintenance of settled applications
  • Proactively identify improvements to service delivery and efficiency
  • This may include suggesting changes to credit risk policies, processes and procedures
  • Keep abreast and adhere to Policies, Procedures and Risk Bulletins
  • Provide support to the credit underwriting team manager where required
  • Provide coaching and training support to the credit underwriting team where required
  • Adhere to timeframes on Compliance Training and Quality Assurance


Experience Required:
  • Experience in an operational environment/corporate environment (ideally obtained within banking and finance)
  • Knowledge/experience in Mortgage products and operations, essential Knowledge/experience in Secured credit, essential
  • Experience in Credit underwriting including a minimum delegation of $1.5Million in Mortgage Lending
  • Experience in income verification and validation for PAYG, Self employed, Trusts and complex structured applicants
  • Strong experience in Customer Service and Sales, desirable
  • Excellent professional communication skills, both oral and written with experience in documentation
  • Education Qualifications: Preferred High level of computer literacy in MS Power Point and Word / Intermediate level in Excel
  • Higher School certificate or equivalent
  • Tertiary qualifications desirable
  • Demonstrated understanding of implications for working within a regulated environment
  • Well organized, attention to detail and able to meet deadlines
  • Adaptable to change
  • Minimal supervision required
  • Able to work autonomously and within a team environment


Citi has entered into an agreement with NAB to acquire its consumer bank in Australia which includes residential mortgages, deposits, and unsecured lending.

The sale is expected to complete in March 2022. As this is a role to work in Citi's consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to a NAB (or) a new entity that will employ Citi's consumer bank employees, prior to their transfer to NAB.

Job Family Group:
Risk Management

Job Family:
Credit Decisions

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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