For Recruiters

Sales and Order Support

Hays
Sydney, Australia
Posted 15 days ago Permanent Competitive
See job description for details
Customer Service. Leading wholesale distributor. Office located in Matraville. Mon-Fri. Office hours
Your new company

Located in Matraville, an exciting opportunity presents for a talented Customer Service Representative. Established in 1957 and proudly Australian owned, this company is a leading wholesale distributor of non-food restaurant and hotel supplies. The extensive product range comprises leading brands and expands across cutlery, crockery, glassware, barware, kitchenware, table service, equipment, disposables and janitorial supplies.

Your new role
  • Responsible for managing website, email & phone orders
  • Liaise with purchasing, goods inwards and dispatch as required
  • Provide service excellence in all facets of the position
  • Process customer credit card payments when required
  • Proactively provide a high level of sales support to the Account Managers
  • Generate customer quotes on request
  • Manage any sales team returns / credits
  • General administration duties as required
What you'll need to succeed
  • Prior experience in a similar office-based customer service role
  • Excellent communication skills and ability to upsell our products
  • Professional telephone manner and able to handle customer queries
  • Computer adept and good typing skills
  • Familiar with Excel
  • Ability to work in a team environment
  • Willingness to learn
What you'll get in return
  • $70,000 + $75,000 + super
  • Highly competitive remuneration package
  • Autonomous roles
  • Supportive and collaborate environment
  • Fantastic benefits
  • Thorough induction program and training
  • Matraville location - 25 mins to CBD
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2700726
Job ID  2700726
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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