SSGA Portfolio Services & Oversight - Officer

The Portfolio Services & Oversight team is responsible for ensuring effective and efficient oversight of the operational functions handled by our third parties providers. The team is also responsible to ensure that unit prices for SSGA Australia Trusts are accurate and released in a timely.

Summary of Role:

The Portfolio Services & Oversight team is responsible for ensuring effective and efficient oversight of the operational functions handled by our third parties providers. The team is also responsible to ensure that unit prices for SSGA Australia Trusts are accurate and released in a timely manner.

You will report directly to the Head of Portfolio Services. You will interact with various key stakeholders including the broader Investment Operations team, the Client Service team, Portfolio Managers and third party providers to ensure (i) service level attainment across all back and middle office functions (Transaction Management, recordkeeping, cash & security reconciliation, performance measurement and client reporting) and (ii) unit prices are released in a timely manner. You will also assist with implementation and reinforcement of the key controls within the team, as well as providing broader assistance with daily deliverables across the team.

The responsibilities include:

  • Extensive liaison with the business in order to facilitate effective and accurate operational delivery.
  • Act as a liaison between SSGA Australia and the service providers.
  • Work with Fund Administrator, Portfolio Management teams and relevant third parties to investigate and resolve any abnormal deviation between the funds’ performance and the benchmark’s.
  • Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes and deliver continuous improvement.
  • Develop and maintain relationships with key internal and external stakeholders as required
  • Maintain an effective change management program that helps ensure a continuous ability to meet business, client and regulatory needs
  • Follow a Risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process
  • Periodic business metrics reporting  as required
  • Participate as required to ad-hoc projects

Ideal Requirements:

  • Bachelor’s degree required
  • 3+ years financial services experience, Investment Management industry experience a plus
  • Knowledge of investment accounting and NAV calculation across various asset classes
  • Team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining attention to detail
  • Demonstrate ability to meet deadlines
  • Strong English language skills, both written and verbal
  • Strong communications and organizational skills
  • Analytical and problem solving skills
  • Strong computer skills including knowledge of word processing, spreadsheet and database application
  • Genuine interest and good understanding of financial markets

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our values. We employ a diverse group of investment professionals within our 26 worldwide locations and 10 investment centers.  As an organization, we are committed to corporate social responsibility. Active engagement with our communities around the world, both as a partner and a leader, is a fundamental value at State Street. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.