Are you an experienced payroll leader looking to make a strategic impact within a complex, high-volume environment?
An exciting opportunity has become available for a Payroll Services Manager to lead a sizeable payroll function and drive operational excellence across payroll, compliance, governance, systems, and service delivery. Working closely with senior leaders, you will oversee payroll operations, lead continuous improvement initiatives, and ensure the delivery of accurate and compliant payroll services across a diverse workforce.
Reporting to a senior shared services leader, this position is responsible for managing a team of payroll professionals while providing strategic oversight of payroll operations, governance, compliance, reporting, and customer service delivery. The role offers significant stakeholder engagement across finance, HR, employee relations, and executive leadership teams.
Your new role
- Lead and mentor a payroll team responsible for end-to-end payroll processing and employee payments.
- Ensure payroll services are delivered accurately, efficiently, and in accordance with legislative requirements.
- Drive payroll compliance across Awards, Enterprise Agreements, Superannuation, STP, PAYG, Payroll Tax, and WorkCover obligations.
- Provide operational oversight, risk management, and escalation of complex payroll matters.
- Develop and implement payroll controls, governance frameworks, and process improvements.
- Optimise payroll systems and reporting capabilities to improve business outcomes and decision-making.
- Build strong relationships with key stakeholders across HR, Finance, Audit, and external regulatory bodies.
- Monitor service performance and identify opportunities to enhance efficiency, accuracy, and customer experience.
- Contribute to strategic projects, payroll transformation initiatives, and continuous improvement programs.
- Extensive payroll management experience within a large and complex organisation.
- Proven leadership experience managing high-performing payroll teams.
- Strong knowledge of payroll legislation, Awards, Enterprise Agreements, superannuation, taxation, and compliance requirements.
- Experience working with enterprise payroll and HRIS platforms. Exposure to Dayforce, Kronos, Workday, ServiceNow, or similar systems will be highly regarded.
- Exceptional stakeholder management, communication, influencing, and relationship-building skills.
- A proactive approach with a focus on continuous improvement, governance, and operational excellence.
- The ability to manage competing priorities while delivering outcomes in a fast-paced environment.
This is an opportunity to lead a large and complex payroll function in a highly visible leadership role with broad stakeholder engagement. It is a strategic payroll position, that will involve transformation projects. The organisation provides a collaborative and values-driven culture. There is a competitive salary package on offer and flexible working arrangements.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kelly.axon@hays.com.au, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au