MULTIPLE ENTRY-LEVEL CUSTOMER SERVICE (FINANCE) MULTIPLE ENTRY-LEVEL CUSTOMER SERVICE (FINANCE) …

Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 15 Sep 21
Competitive
Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 15 Sep 21
Competitive
Hays Accountancy & Finance
See job description for details
Multiple perm roles |CBD office locations with WFH | Opportunities in Mortgages, Superannuation & Banking Your new company
We are representing multiple organisations across financial services, who are looking to have dedicated and world-class representatives join their team. From huge multinationals, to Big4Banks, Fintechs and lenders - they are all looking for customer-centric candidates and graduates to join their teams. Offering fantastic training and career progression, this is an excellent opportunity to get your foot-in-the-door with financial services and banking.

Your new role
Your new roles will be within customer service or member services, handling inbound enquiries from customers depending on what organisation you would choose. Some key responsibilities in every role will be:
  • Provision of exceptional phone based customer service to clients regarding general enquiries
  • Utilisation of multiple systems, therefore being technologically savvy is key
  • Complaint handling and de-escalation of any customer problems
  • Working towards targets and KPI's centred around the contact centre and customer satisfaction
What you'll need to succeed
  • Genuine passion for banking and finance, with the attitude to want to learn and grow within the company
  • Relevant degree is desirable
  • Experience in customer service - contact centre, retail or hospitality
  • PR or Citizen
What you'll get in return
  • Opportunity to gain amazing training and development in a number of organisations - in investments, superannuation , mortgages, banking and insurance
  • CBD and Parramatta locations, entirely WFH options too
  • Monday-Friday fulltime office hours
  • Permanent fulltime roles.
What you need to do now
Please send an updated version of your resume to emmalouise.smith@hays.com.au to initiate a formal conversation about the role.

LHS 297508 #2551975
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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