Investment Management Services - Corporate action and income Specialist, Senior Associate Investment Management Services - Corporate action  …

State Street Corporation
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 17 Sep 20
Competitive
State Street Corporation
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 17 Sep 20
Competitive
State Street Corporation
Investment Management Services - Corporate action and income Specialist, Senior Associate
Responsible for overseeing the day-to-day operational escalation and support for those teams as well as ensuring governance and controls are adhered to within the IMS Oversight team. Work closely with other IMS teams, locally and globally, to provide a high level of service to our clients. Understand and implementing a risk adverse environment including controls and governance is met to the highest standards.

Key Accountability

General Tasks
• Ensure all daily, weekly and monthly governance and controls for the Oversight functions are completed
• Support the outsourced service providers in the daily BAU queries and escalations
• Coordinate the resolution of queries with various IMS teams such as client service, performance, pricing and the Global Corporate Actions Centre of Excellence Team.
  • Reviewing daily reconciliation statistics and cash forecasting sent to the IMS clients.
  • Provide evidence of daily/weekly governance controls to management.
  • Support other IMS teams as required to maintain high customer service levels
  • Follow all escalation processes to ensure management are aware of any issues

Risk and Compliance
  • Inform and escalate issues to Management of potential and actual issues that can have financial or relationship impact
  • Ensure full adherence and implementation of the corporate Risk policy and Standard Operating Procedures.

Supporting Change
  • Demonstrate a willingness to support change and work with the operations teams to roll out any changes to their processes across all of the clients that they support
  • Demonstrate ability to take on tasks without instruction
  • Work effectively with others to achieve results on queries.
  • Participation in relevant projects

Work Characteristics
  • Embrace State Street's "corporate values" and support a work environment reflective of those values
  • Effectively communicate with customers, custodians & brokers, managers, and peers within State Street
  • Demonstrate the ability to assess and suggest resolution to a problem
  • Demonstrate professional maturity and effective time management
  • Be a strong team player and demonstrate dedication to group and company goals
  • Demonstrate professional maturity and effective time management

Experience, Qualifications, Skills and Abilities
Essential
  • Understand the clients and their specific requirements
  • Essential to have be able to demonstrate market knowledge as well as understanding of Middle Office
  • 1-3 years' experience in operations functions
  • Creative thinker with the ability to think out-of-the-box
  • Must display an ability to drive tasks through to completion
  • Strong written and oral communication skills

Company Overview

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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