Entry-Level Customer Service (Wealth) Entry-Level Customer Service (Wealth) …

Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 15 Jun 21
Competitive
Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 15 Jun 21
Competitive
Hays Accountancy & Finance
Entry-Level Customer Service (Wealth)
RECENT GRADS - WE NEED YOU! Perfect entry-level role into banking & wealth based in CBD. Perm fulltime role! Your new company
This is a leading global investment firm that manages multiple alternative asset classes, including private equity, energy, infrastructure, real estate and credit, with strategic partners that manage hedge funds. There aim is to give their customers attractive investment returns and employ world-class people who are dedicated to building a career within wealth and banking.

Your new role
You will be in a fast-paced high volume front line service role, helping customers with general enquiries to do with their superannuation and their investments. You will be provided with top-tier training that will see you really make an impact to your customer, and find yourself an expert in the area within months. Some key responsibilities include:
  • Providing excellent customer service by being informative, courteous and professional to all clients
  • Responding to a high volume of inbound calls from Investors, advisers, employers and third parties in a professional manner
  • Modelling subject matter expertise across product lines such as investments, superannuation, annuities and pension accounts
  • Providing customers with accurate product and service information across all product lines
What you'll need to succeed
  • Ideally we are looking for recent-grads who are keen to get their foot in the door within banking or wealth
  • Having exposure to fast-paced environments in contact centre, retail or hospitality is advantageous
  • The ability to start on the 12th of July pending background checks
  • A hard-working team-orientated attitude who wants to really make their mark on the bank and its customers
  • PR and Citizens only please
What you'll get in return
  • Fulltime permanent role based in the Sydney CBD
  • Fantastic training and progression opportunities
  • Post-training period, you will be able to work flexibly and can have a predominantly WFH role if you desire
  • Lucrative bonus of up to 20%
  • Interview NOW!
What you need to do now
Submit your application using the Apply Now button. Within 24 hours of your application submission, you will receive an online form via SMS/Email which you should complete at your earliest convenience. Please note, this online form should take no longer than 5 minutes to complete and is required for your application to be considered.

LHS 297508 #2512819
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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