Customer Business Consultant Customer Business Consultant …

Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Accountancy & Finance
See job description for details
Looking for Mandarin or Chinese speaking candidates to join our retail branches Marrickville & Burwood.
Your new company

Leading insurance company looking for multiple Mandarin or Chinese speakers to work full time as Sales and Service Consultants and join our successful retail branches in Marrickville & Burwood, working a combination of face to face in our sites and from home some days a week. You will be the first point of contact for new and existing customers and will be focused on converting enquiries into sales and retention outcomes.

Your new role
  • Face to face and Phone based role as the first point of contact for new and existing customers
  • Assisting with insurance enquiries whilst delivering fantastic customer service
  • Upselling and cross selling products and services
  • High volume of customers in a fast-paced environment
  • Sharing knowledge and expertise on products and services
  • Meeting compliance and exceeding targets
What you'll need to succeed
  • Ability to work autonomously in a virtual working environment under skills and experience
  • Customer service experience, including managing complaints and negotiations
  • Experience can be from contact centres, sales, hospitality, retail and/or others
  • Happy to work alone at home engaging with your team via instant messaging
  • To Work from Home, you will need: high speed internet connection and a private home office set up and training will be completed virtually
What you'll get in return
  • $52,000 - $60,000 + Super - depending on experience
  • Opportunity to WFH and In-Branch
  • Full time, Monday - Friday normal business hours
  • Join the corporate world
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2582443
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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