Hiring for a Client Services Operations Specialist based in Sydney, Australia. The firm is sourcing for a Client Services Operations Specialist to focus on production service and client facing service alerts.
Hiring for a global FinTech firm providing electronic foreign exchange (FX) trading solutions to financial institutions.
- Work alongside front and back office to form the firm's coverage
- Incident/crisis management
- Overall ownership of the production service
- Upgrade and deploy the firm's technical software
- Create and maintain client facing service alerts
- Minimum 3 years' experience in FX e-trading (client and application support)
- In-depth understanding of the FIX protocol
- Experience working with the Linux command line
- Basic technical knowledge of programming and coding
- Exceptional communication and problem-solving skills