- Sydney, New South Wales, Australia
- Permanent, Full time
- Macquarie Group
- 16 Feb 19
Client Service Consultant - Sydney
Client Service Consultant - SydneyPut your exceptional customer experience skills to work in a high performing client service team.
As a Client Service Consultant, you will be working in a fast moving and ever changing environment where you will be required to provide a consistent, yet specialist client experience for a range of client groups.
In this role, you will be the first point of contact for phone and email based enquiries for customers of our retail bank. You'll provide extraordinary customer service and take ownership of client queries. You'll work to deadlines to meet our customer's needs and liaise with the other teams to problem solve and deliver solutions.
You will have previous customer service experience, ideally in a contact centre environment. You'll have professional communication skills, strong problem solving skills and the ability to follow processes and procedures.
If you enjoy customer service, and have a proven ability to build strong relationships with clients and stakeholders, please apply via the link below
Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses.
Find out more about Macquarie careers at http://www.macquarie.com/careers .
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available.
Advertised: 24 Jan 2019 AUS Eastern Daylight Time