Business Process Specialist Business Process Specialist …

Morgan McKinley
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 05 Sep 21
Competitive
Morgan McKinley
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 05 Sep 21
Competitive
Business Process Specialist
Job Summary
  • Sydney CBD
  • Permanent
  • BBBH791507
  • Aug 27, 2021
  • $100k - $120k
Job Description
The company is a leading organization in the Insurance industry seeking a suitable individual to join their team during an exciting period of customer, operational and process transformation.

This is an exciting opportunity to join an International Company as a Business Process Specialist. This is an important role partnering with their business units' stakeholders to identify and implement business optimisation initiatives to improve customer outcomes.
  • Undertake a structured approach to process optimisation to enable better customer and business outcomes, improving efficiency and creating an improved customer experience.
  • Find, analyse, measure and document present and future state processes to understand the source of issues.
  • Willingly working with staff, leaders, customers, and other stakeholders to understand, measure, administer and changes to processes, roles, and operations.
  • Start, facilitate and recommend improvements creatively solving issues and considering innovative ideas.
  • Ensuring data-driven suggestions analysing customer and operational data and measuring the influence of the recommended changes.
The Company

The company is a leading organization in the Insurance industry seeking a suitable individual to join their team during an exciting period of customer, operational and process transformation.

About you
  • Having a great understanding of complex problems and have the ability to work around them
  • Build and maintain relationships with key stakeholders.
  • Vast experience in a Business Optimisation role, managing and directing Business Improvement Initiatives.
  • Passionate about business process re-engineering, process analysis, customer continuous development and efficiency.
  • Ability to get up to speed quickly.
  • Ability to bring personal insights and a different view to redesign processes for improved customer and operational results.
If you are interested in this role click on the Apply link or contact Tomás directly at tjulian@morganmckinley.com

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