Business Process Specialist
- Sydney CBD
- Aug 27, 2021
- $100k - $120k
The company is a leading organization in the Insurance industry seeking a suitable individual to join their team during an exciting period of customer, operational and process transformation.
This is an exciting opportunity to join an International Company as a Business Process Specialist. This is an important role partnering with their business units' stakeholders to identify and implement business optimisation initiatives to improve customer outcomes.
- Undertake a structured approach to process optimisation to enable better customer and business outcomes, improving efficiency and creating an improved customer experience.
- Find, analyse, measure and document present and future state processes to understand the source of issues.
- Willingly working with staff, leaders, customers, and other stakeholders to understand, measure, administer and changes to processes, roles, and operations.
- Start, facilitate and recommend improvements creatively solving issues and considering innovative ideas.
- Ensuring data-driven suggestions analysing customer and operational data and measuring the influence of the recommended changes.
The company is a leading organization in the Insurance industry seeking a suitable individual to join their team during an exciting period of customer, operational and process transformation. About you
- Having a great understanding of complex problems and have the ability to work around them
- Build and maintain relationships with key stakeholders.
- Vast experience in a Business Optimisation role, managing and directing Business Improvement Initiatives.
- Passionate about business process re-engineering, process analysis, customer continuous development and efficiency.
- Ability to get up to speed quickly.
- Ability to bring personal insights and a different view to redesign processes for improved customer and operational results.
If you are interested in this role click on the Apply link or contact Tomás directly at firstname.lastname@example.org