Application Support Analyst Application Support Analyst …

Hays Technology
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 30 Nov 21
Competitive
Hays Technology
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 30 Nov 21
Competitive
Hays Technology
See job description for details
Looking for an enthusiastic and proactive technician to provide user and technical support to our APAC offices Your new company

At Hays, we are on a journey to become life-long partners to millions of people and organisations. We are proud to be the Industry Leader and understand the important role our people play to ensure we stay the best.

We are bold, agile and open to new ideas and approaches, whether embracing cutting-edge technologies, developing our people, or innovating the way we work.

What you'll need to succeed

You will be providing user and technical support for our applications across the APAC region. Your responsibilities will include:
  • Providing customer support for all company computer systems and analysing these issues looking for trends and repeat issues
  • Liaising with stakeholders regarding day-to-day technical issues with systems and resolve issues raised
  • Coordinating and facilitating meetings with vendors and customers to get a solution as quickly as possible
  • Accurately maintain administration of support calls
You will have strong critical thinking and problem-solving skills. IT experience in a fast-paced environment, such as help desks and call centres, is ideal

What you'll get in return

We work in a rapidly evolving industry and to help support you in navigating these changes and to enable you to work more efficiently, we invest in your training, development and technology, as well as offer a flexible work environment with the opportunity to work between the office and home.

We encourage diversity of thought to create new ideas and innovate our ways of working and our leadership group is committed to helping you develop your skills and career through on-going training, coaching and support, which could include a move to one of our other 33 countries that we operate in.

A career at Hays means working with skilled people from diverse backgrounds, in a great atmosphere and with career advancement opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2567747
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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