Our client is a proudly Australian-owned organisation with a long-standing reputation for delivering high-quality technology solutions across Australia and New Zealand. With a collaborative team culture and a strong commitment to customer service, they are seeking a motivated individual who is eager to learn, develop new skills, and become an integral member of their WA operation.
Your new role
As a Customer Service & Warehouse Support Officer, you'll join a small, close-knit team where no two days are the same. This is a highly varied role that combines customer service, administration, order processing, inventory coordination, and hands-on warehouse support.You'll be the first point of contact for customers, assisting with enquiries, processing orders, coordinating deliveries, and helping ensure products reach customers on time. Over time, you'll also develop technical product knowledge, allowing you to confidently assist customers with product-related questions and recommendations.
Key Responsibilities:
- Provide exceptional customer service via phone and email
- Process customer orders accurately using internal systems
- Manage customer enquiries, complaints, and credit requests
- Assist with freight tracking and delivery coordination
- Liaise with internal teams to manage stock availability and backorders
- Support inventory management, stock takes, and warehouse operations
- Assist with picking and packing activities as required
- Maintain strong compliance with workplace safety procedures
What you'll get in return
- Salary of $62,000 incl Super (negotiable up to $70,000 incl Super for the right experience)
- On-site parking
- Comprehensive training and ongoing support
- Exposure to both customer service and operational functions
- Mentorship from an experienced and supportive manager
- Stable, long-term opportunity within a well-established Australian business
- Opportunity to develop valuable technical and product knowledge
If you're interested in this opportunity, click 'Apply Now' to submit your up-to-date CV, or contact Tammy Bora in Hays Office Support for a confidential discussion about the role.If this position isn't quite the right fit, but you're considering your next career move, feel free to reach out to Tamlin Bora on +61 8 9265 9169 or email tamlin.bora@hays.com.au for a confidential discussion about opportunities across the Perth market.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
