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Client Services Associate, Wealth Management

Morgan Stanley
Perth, Australia
Posted 21 days ago Permanent Competitive
Client Services Associate, Wealth Management

About The Company

Morgan Stanley Wealth Management provides a full brokerage service to individual clients investing in both domestic and international equities, and wealth management services including financial planning, margin lending and managed funds investments.

About The Role

A key function of the Client Services Associate's role is the ability to deal confidently with Financial Advisors (FAs) and their clients in a high volume, time critical environment.

The successful candidate will support a team of 3 financial planners whose business is primarily focused on managing retirement wealth within SMSFs.

Key Responsibilities:

• Arranging establishment and ongoing administrative management of SMSFs, super fund, pension and investment Wrap accounts
• Provide outstanding service and administrative support to MSWM clients on phone, face to face and in electronic communications
• Client on-boarding, including preparation of Account Documentation, creation of client record in MSWM systems, arranging relevant sign-offs from branch management and liaison with Operations team to ensure timely and accurate creation of account.
• Arrange and assist with client asset transfers, including CHESS sponsorship, off-market, broker to broker and issuer transfer of securities
• Arranging rollover of clients' external super fund and pension accounts
• Sending policy applications to insurance providers
• Authorise access and respond to client queries regarding MSWM Website.
• Liaise with back office and share registries regarding client and FA enquiries
• Coordinate client seminars, conferences and presentations as required by Adviser team
• Maintain account files and undertake regular follow-up on missing documents.
• Process and monitor stock settlements, including follow up with clients regarding outstanding funds.
• Participate in department cross-training as required.
• Coordinate Initial Public Offering allocations and applicable client documentation.
• Obtaining information on clients' existing external super fund, UK pension and insurance provider accounts.

Compliance Responsibilities

• Comply with the ethical standards contained within the Company Code of Conduct.
• Adhere to Company policies and procedures, regulatory and legislative requirements.
Job ID  3223780
ABOUT COMPANY
Hong Kong
68000 Employees Investment Banking / M & A

Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly global-and a market leader in the U.S., Europe and Asia as well as in emerging markets. Morgan Stanley's success rests on the talents and passion of our people, who share a common set of values and bring excellence and integrity to everything they do. We seek to grow long-term relationships by virtue of our consistently rigorous thinking and the unsurpassed access to financial markets that Morgan Stanley can bring. This means providing leadership in specific areas such as investment banking, debt and equity underwriting, research, and sales and trading. We also focus increasingly on creating custom-tailored solutions that cut across functions to help our clients realize new opportunities and solve complex problems. Our aim is to be the first choice of everyone who deals in financial markets, whether as prospective clients, employees or investors.

We believe our greatest asset is our people. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Visit https://www.morganstanley.com/people to discover who we are and the right opportunity for you.

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