Client Service Officer Client Service Officer …

Hays Accountancy & Finance
in Perth, Western Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Accountancy & Finance
in Perth, Western Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Accountancy & Finance
See job description for details
Available immediately - Permanent Job - Client Service Officer based in Bunbury
Your new company
Be part of the largest general insurance company in ANZ. Join a great team in Bunbury as a Client Service Officer.
You will provide an exceptional standard of service and support to our Sales Representatives, Account Managers and Authorised Representatives, to maximise sales performance and help achieve their objectives in Regional and Metropolitan areas.

Your new role
  • Responding to queries on client accounts from amendments to modifications to insurances policies
  • Providing administration support to Area Manager, Account Manager & Authorised Representatives
  • Completing insurance quotes, renewals, and client retention calls
  • Maintain outstanding debtors to ensure debts are managed in line with KPIs
  • Develop and maintain strong client and agent relationships
What you'll need to succeed
  • Great customer service and people skills
  • Energy, enthusiasm, and drive to participate in a positive team environment
  • Experience in customer service
  • Ability to make decisions and work within business rules and processes
  • Proven ability to adapt to a fast-paced environment and work to targets
  • Understanding of general insurance industry is a bonus but not essential
What you'll get in return
A competitive salary along with personal and professional career development. You will join a great team in newly refurbished offices with free parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2535991
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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