Technical Analyst - Home Lending Tribe

  • Competitive
  • Melbourne, Victoria, Australia
  • Permanent, Full time
  • ANZ
  • 24 Apr 19

Technical Analyst - Home Lending Tribe

Technical Analyst - Home Lending Tribe

First a bit about ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

ANZ has started to move to a new way of working, leveraging agile practices. To understand more about this new way of working and if this role is right for you, we strongly encourage you to take a look at The ANZ Way vimeo channel where you’ll find The ANZ Way animation and the New Ways of Working animation.

Your team’s mission?

The purpose of the Home Lending Tribe is to make great Home Loan experiences possible by reliably providing easy to use products and services. We’re passionate about simplicity and meeting the needs of our customers today, while innovating to delight them tomorrow.
This is primary a technology role. As Technical Analyst in the Home Lending tribe, you will be playing a lead role in designing, coordinating and ensuring planned changes to our home lending systems and processes are introduced successfully to our customers, bankers and supporting users across all ANZ home lending channels. Key responsibilities include:

  • Elaborating user stories / requirements and creating technical user stories / specifications
  • Designing new systems, services, interfaces
  • Troubleshooting technical issues
  • Collaborating with Journey Experts, interface partners, vendors and IT teams to resolve any issues and ensuring solutions are viable and consistent
  • Creating and managing technical design artefacts in Confluence and sharing those with wider audience
  • Conducting regular reviews of systems and identify improvement areas
  • Structuring and prioritising business requirements and communicating plans with stakeholders for review and approval
Who are you?
  • A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
  • The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
  • Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
  • Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
  • Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
  • A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community
What skills will you bring:
As an experienced Technical Analyst, you will not only have a broad knowledge of hardware, software, databases and programming but also proven experience in systems integration using XML / RESTful Web Services, Batch & APIs.

As an experienced analyst, you will be comfortable analysing complex data and data modelling. You will be adept in translating requirements into tech. user stories with acceptance criteria.’

In order to be successful in this role, you will have a desire to continuously learn new techniques / technologies and bring innovative ideas into the squad. With your exceptional communication skills, not only will you be collaborating with stakeholders across the bank, but also skilled in influencing outcomes.

This role is a 12 month fixed term contract, based in our Docklands office.

Further general information on our opportunities please go to

At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.