Service Desk Technician Service Desk Technician …

Hays Technology
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 18 Sep 21
Competitive
Hays Technology
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 18 Sep 21
Competitive
Hays Technology
See job description for details
Service Desk Technician - Contract - CBD - Immediate Start Your new company

Your new company are the leading advocates for standards, professionalism and education across Australia & New Zealand in their given field. They are highly qualified specialists with considerable knowledge who provide the best possible care. They are now seeking x2 Service Desk Technicians to join the team as soon as possible.

Your new role

In your new role, you will act as the first point of contact for all user support incidents, service requests and general IT enquiries for all members of staff.

Duties include:
  • Providing level 1 & 2 support across various technologies
  • Responding to both inbound and outbound Service Desk enquiries
  • Providing support for desktops, laptops, applications, account management (on-premise and M365), voice, network, printers and copiers
  • Assisting in systems, desktop and applications testing, as required.
What you'll need to succeed
  • Experience across Microsoft Windows 10 and M365 environments
  • Experience in incident and request ticket management systems
  • Experience in supporting Citrix and other remote services
  • Good understanding of Microsoft 365 admin centre
  • Sound troubleshooting and problem solving capabilities
  • Tertiary qualifications / ITIL certifications will be highly favourable
What you'll get in return
  • 3-4 month contract
  • Possible contract extensions
  • Flexible working arrangements
  • $35 - $40 + Super per hour
  • Opportunity to work for an organisation with the highest levels of professionalism
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Rick.Kelly@hays.com.au

LHS 297508 #2542497
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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