Service Desk Analyst Service Desk Analyst …

Hays Technology
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 24 Jul 21
Competitive
Hays Technology
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 24 Jul 21
Competitive
Hays Technology
See job description for details
IT Service Desk Analyst job available at cutting-edge organisation | 6-month contract | Immediate start Your new company
A cutting-edge Energy organisation based in Melbourne's CBD requires an IT Service Desk Analyst for a 6-month contract commencing immediately, with the potential for contract extension or permanency. This role offers a flexible working environment.

Your new role
In this exciting new role, you will be the first point of contact for technical requests and incidents. You will be:
  • Providing 1st and 2nd level support for the Melbourne offices.
  • Performing account administration within Active Directory, Exchange and bespoke applications.
  • Assisting with IT Service Desk projects.
  • Ensuring technical issues are resolved within SLA's in calm and polite manner.
  • Helping the Team Leader in the development of procedures and processes.
What you'll need to succeed
To be successful in your application, you will need:
  • Demonstrated experience of working in a Service Desk environment.
  • Strong knowledge of Microsoft environments including Windows 7-10, Windows Server, Active Directory, Office 365 and Exchange.
  • Good understanding of ITIL practices and methodologies.
  • Excellent customer service & communication skills, both verbal and written.
  • Current driver's license and access to a vehicle is required.
What you'll get in return
This is a 6-month contract that may be extended depending up on business needs. The IT team are friendly, professional and promote a great working environment. The role is based at the Melbourne CBD office, with occasional travel to the Geelong office required. A competitive hourly rate is on offer. Do not miss out!

What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to daniel.bertino@hays.com.au.

LHS 297508 #2530237
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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