A growing Managed Service Provider headquartered in Melbourne East requires a Senior Technical Account Manager for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements.
Your new role
In this exciting role, you will be:
- Building long-term relationships with clients and becoming their trusted technology advisor.
- Aligning clients' IT infrastructure to best practice standards set by the company.
- Making recommendations to help improve the client's technical environment.
- Conducting Technical Alignment Reviews and regular onsite visits.
- Identifying risks and sales opportunities and providing recommendations.
- Assisting clients with technology planning, roadmaps and strategic IT initiatives.
- Onboarding new customers.
- Delivering projects end-to-end.
To be successful in your application, you will need:
- Strong client management experience in an MSP setting.
- Sound knowledge of Microsoft 365, cloud technologies and modern business IT environments.
- Excellent consulting and project delivery capabilities.
- Experience with Autotask PSA, Datto RMM and IT Glue is advantageous.
- A tertiary education in Information Technology as well as Azure, Microsoft and ITIL certifications are beneficial.
- Excellent communication and presentation skills.
- A current driver's license and vehicle.
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package and flexible working arrangements. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Daniel.Bertino@hays.com.au.#3008177
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
