For Recruiters

Property Claims Consultant

Hays
Melbourne, Australia
Posted 9 days ago Permanent Competitive
See job description for details
Are you tired of your current role? In need of a career change? We've got the role for you! Your new company

As the largest general Insurance group in Australia and New Zealand, this organisation owns some of the region's most trusted brands. They are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. They share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes.

Your new role

We have a full-time position available for a Claims Consultant to join our Property Claims department in Melbourne, CBD starting early November 2022. Joining an existing team, you will be responsible for the management of claims post lodgement until the closure stage of the Property Claims process. This role will see you managing claims in a professional and proactive manner whilst ensuring that legislative and policy requirements are followed. You will be required to liaise with internal and external stakeholders where required and uphold the company's values.

What you'll need to succeed

Key Responsibilities
  • Manage end to end claims in accordance with service level targets.
  • Liaise with all relevant parties, while providing regular updates on the progress of claims.
  • Perform coverage evaluation, investigation and collate relevant documentation.
  • Provide exceptional customer service and build relationships with all stakeholders.
Skills & Experience
  • Proven experience in a customer centred role (essential)
  • Previous experience managing claims (desirable)
  • Well-developed interpersonal skills and clear and professional communicator
  • Ability to build rapport and establish relationships
  • Displays a drive for results and are outcome focused
  • Ability to prioritise and manage time effectively
What you'll get in return
  • 4 weeks of paid full-time classroom training
  • Career development opportunities and real work-life balance
  • 13% superannuation and access to other staff benefits
  • Be part of a people-focused culture that celebrates achievements big and small
What you need to do now
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, via our secure portal or contact Katherine Montoya at katherine.montoya@hays.com.au to discuss more in detail.

LHS 297508 #2700526
Job ID  2700526
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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