• Competitive
  • Melbourne, Victoria, Australia
  • Contract, Full time
  • Kelly Executive
  • 2019-05-26

Junior Tech Support | Level 1 | Helpdesk

Junior Tech Support | Level 1 | Helpdesk

Great opportunity for a Junior level candidate or Intern to join a large Tier 1 Consulting organisation.

The Role

Windows based role, providing level1 technical on-site support to customers and stakeholders. By using leading-edge tools, you will be part of a team of "fixers" who participate in both local and global projects.

The scope of projects, exposure to customers and innovative technologies will provide an ideal platform to develop your IT career.

Responsibilities
  • Develop your technical skills by working with industry standard software such as Microsoft Windows 10, MacOS, iOS and Android operating systems using platforms such as Microsoft Office 365, Intune, Sharepoint and Onedrive
  • Build skills supporting collaborative systems including Cisco Video Conferencing, Microsoft Surface Hubs, Video Walls and Digital Signage.
  • Work collaboratively with a small team of technicians
  • Develop your training skills via personalised consultations and in open classroom environments
  • Contribute to the knowledge capital of Local Technology Services
  • Build the social media presence of Local Technology Services and produce collaboration TouchCast videos
  • Challenge the status quo by bringing your energy and drive

Skills & Attributes Required
  • Excellent communication skills, good people skills and have an engaging personality.
  • Experience in some of the follwoing an advantage. Microsoft Windows 10, MacOS, iOS and Android operating systems using platforms such as Microsoft Office 365, Intune, Sharepoint and Onedrive, Cisco Video Conferencing, Microsoft Surface Hubs, Video Walls and Digital Signage.
  • The role is Windows based, however 10% is MAC so an advantage if you have any exposure with MAC's

The role is an initial 3 months contract based in Sydney CBD, and there is an opportunity for the role to go permanent. Suitable for a Junior level candidate or Intern.