Customer Solutions Engineer / TAM Customer Solutions Engineer / TAM …

CyberStream Global
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
150000 - 180000
CyberStream Global
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
150000 - 180000
Posted by:
Roger Guzman • Recruiter
Posted by:
Roger Guzman
Recruiter

A Dynamic and Rapidly expanding Vendor in the Financial Crime Compliance and RegTech space looking to accelerate their growth in Asia-Pacific

 

 

About the Solutions Engineer, ANZ:

 

 

Located in Melbourne, the Solutions Engineer will be responsible for managing post-sale implementation and deployment activity as well as assisting with presales activity such as RFP/RFQs and Demos for fraud and authentication solution to clients throughout ANZ.

 

 

Responsibilities :

 

Oversee end to end implementation activity from project scope, testing to deployment

Manage the relevant client stakeholders such as engineers and integration managers to ensure successful delivery

Act as Technical consultant and be POC for any technical queries throughout the project

Be obsessed with customer needs and communicate client feedback internally

Engage in Agile/Scrum methodologies to ensure adherence to roadmap

 

 

Requirements :

 

5+ years project management, solution architecture experience in Financial Services, preferably within the Fraud and Authentication domain

BA/BS in Technical Engineering, Business or Relevant Field

Demonstrated history of success with managing enterprise customer projects

Hands on experience with DevOps, Integrations/Configurations, System Analysis + open source technologies

Ability to travel regionally

Customer Focus and Creative Problem Solving

Excellent communication skills in English and other Asian languages a plus

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