Customer Service and Sales Consultant Customer Service and Sales Consultant …

Hays Accountancy & Finance
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 02 Dec 21
Hays Accountancy & Finance
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 02 Dec 21
Hays Accountancy & Finance
See job description for details
Multiple roles available for Customer Service experts to kick start their career in the Insurance industry. Your new company
One of Australia's largest leading general insurance company in Australia and New Zealand, known for some of the region's most trusted brands are currently seeking multiple Customer Service and Sales consultant who share fundamental values in delivering a first-class customer experience.

Your new role
You will be responsible for being the first point of contact for customer via phone and email correspondence in relation to their insurance needs.
  • Update customer policies as per their requests
  • Maximise sales and retention opportunities by identifying customer needs
  • Ensure availability to manage telephone and email customer enquiries
  • Work to meet individual and team KPI's and targets
What you'll need to succeed
  • Demonstrated passion for customer service
  • Excellent written and verbal communication
  • Ability to work collaboratively within a team environment
  • Solid organisational and time management skills
  • Demonstrated ability to think outside of the box
Working 38 hours a week, these positions will require you to work across a rotating roster between 8:30am - 6:00pm, Monday to Friday. Must be flexible to work from the Melbourne CBD office and from home.

What you'll get in return
  • 3 weeks of paid full-time classroom training
  • Career development opportunities and real work-life balance
  • 13% superannuation and access to other staff benefits
  • Be part of a people-focused culture that celebrates achievements big and small
What you need to do now
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, via our secure portal or contact Katherine Montoya at to discuss more in detail.

LHS 297508 #2566925
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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