Consultant Digital Data Scientist Consultant Digital Data Scientist …

NAB - National Australia Bank
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
NAB - National Australia Bank
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Consultant Digital Data Scientist
  • Are you an experienced Digital Data Scientist seeking your next challenge?
  • Opportunities for career progression throughout the business
  • Collaborative and fast paced culture

About you:

Degree qualified in Commerce, Mathematics, Data Analytics, Data Science, Computer Science or Engineering, you are an experienced Consultant with excellent communication, collaboration and stakeholder engagement skills. You possess a solid understanding of customer data analytics and modelling, coupled with domain knowledge across a broad range of business functions, such as digital, products and services, customer experience and marketing.

You also have excellent hands-on experience in technical tools such as Microsoft BI Stack, Oracle, Tableau, R, Python, Redshift, and/or Snowflake, sound knowledge of relevant analytical and statistical techniques and proven data visualisation, analysis, modelling and preparation experience. In addition, you can demonstrate a track record of using data analytics techniques to synthesise actionable customer insights.

Ideally, you possess experience working within an Agile environment, and working knowledge of NAB, our business platforms, data and internal processes.

Day to day you will:
  • Pro-actively monitor and forecast business and customer outcomes
  • Generate actionable customer insights to improve customer and bank outcomes using advanced data science methodologies
  • Identify customer cohorts, customer behaviours and on-going natural language processing of customer feedback
  • Establish consolidated CX insights and cadence for senior management

About the team

The Customer Analytics Team sits within CX Analytics Centre of Excellence and is responsible for generating consolidated actionable insights, applying data science and analytics techniques, for the senior executives and CX teams to deliver exceptional customer and bank outcomes

About NAB

We have an African Australian Inclusion Program, a range of Grad, Traineeship and Internship Programs, we are proud to have dedicated $55 billion to help address climate change, be recognised as a Gold employer of LGBTI Inclusion by AWEI, and be an endorsed employer for Women by Work180.

We are an equal opportunity employer and welcome diversity in the workplace.

The benefits

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here.

If you think this role is the right fit for you, we invite you to apply. Let's have a serious but informal chat about who you are and what drives you. We'd love to share our vision for the future of banking.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.

*Please note unsolicited CVs from agencies will not be accepted.

Advertised: 26 Nov 2019 12:00 AM AUS Eastern Daylight Time