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Associate Director, Implementation

IFM Investors Melbourne, Australia
Posted 2 months ago Permanent Competitive
Associate Director, Implementation
Job Description

About us

Owned by pension funds. Inspired by their members. Our purpose is to invest, protect and grow the long-term retirement savings of working people. We prioritise the interests of like-minded investors worldwide who aim to build a real and lasting impact by focusing on assets that combine excellent long-term risk/reward characteristics with broad economic, environmental and social benefits to the community. Operating globally from offices in Melbourne, Sydney, London, Berlin, Zurich, Amsterdam, New York, Hong Kong, Seoul and Tokyo, IFM manages investments across infrastructure, debt, listed equities and private equity assets. For more information, visit

Business Overview

Our Operations team collaborates across the business with a strong emphasis on designing solutions, increasing efficiency and reducing operational risks. The team consists of several areas of specialisation including:
  • Transaction Management & Support
  • Investment Operations & Client Service
  • Investment Risk & Execution Oversight
  • Business Transformation
  • Investment Accounting & Tax Services
  • Implementation
  • Information Technology

The Opportunity

At IFM, you're not just part of an investment company - but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that's inclusive, accountable and collaborative. Where you're given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. We also believe all roles are genuinely flexible at IFM - so we are happy to talk through what this might look like for you.

The Role

The Associate Director - has global responsibility for the successful implementation of the new product uptake of existing clients, restructures, closures, or complex transitions/operating models across the Operations.

The role is responsible for oversight of global Operational Product Implementation and will work closely with key stakeholders to ensure that IFM drives consistency and best in class implementation across all products with the objective of seamless integration resulting in positive client experiences.

The Implementation Associate Director will be a seasoned leader with strong stakeholder management presence and the ability to consult and influence clients and senior management.

Specific areas of responsibility include:
  • Plan coordinate and project manage the delivery and transition of new investments and restructure activities across operations end-to-end.
  • Engage in client discussions and relationships management activities as required to understand client needs.
  • Liaise with and co-ordinate custodians, investment managers and other external stakeholders to ensure smooth and timely completion of Client transitions and restructures.
  • Ensure appropriate levels of governance are applied to all implementation activities
  • Facilitate information provision to external stakeholders to help ensure no additional risk to the management of Client assets during the transition period, e.g. data provision to Transition managers, Portfolio Managers.
  • Train, develop and guide staff to promote collaboration and continuous improvement.

Your Background and Experience
  • 10+ years in Financial Services, with specific technical knowledge of Fund Accounting and Unit Pricing, Investment Administration & Custody Operations
  • Preferred 3+ years in a direct Implementation / Transition Management or Project Management role, with a proven track record
  • Tertiary qualifications in commerce, economics, finance or related field
  • Strong Stakeholder management skills
  • Business acumen, financial metrics and key performance drivers
  • Understanding of taxation laws, regulations and governance requirements as they relate to IFM Investors

Ready to invest in what matters?
With IFM, that includes your own career. Visit to find out more.

IFM Investors is committed to promoting a diverse and inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us if you require any specific support for the interview process at
Job ID  300000026312028
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