ICT Engineer ICT Engineer …

Hays Technology
in Gold Coast, Queensland, Australia
Permanent, Full time
Last application, 23 Jan 22
Hays Technology
in Gold Coast, Queensland, Australia
Permanent, Full time
Last application, 23 Jan 22
Hays Technology
See job description for details
MSP seeking an ICT Engineer to provide the high levels of service to customers.
Your new company
With ambitious growth objectives and a wealth of talented staff, this Gold Coast based MSP company is viewed as a leading and innovative organisation. With an eye to the future, they look to new and innovative business opportunities, which complement the current offering and provide employment and services to the broader community.

Your new role

Your primary responsibility will be to provide the highest levels of service to our valued customers, covering most area's of their ICT, resolving issues, providing guidance and recommending reliable outcomes.

  • Set up, configuring and deployment of desktops, laptops, mobiles and other ICT Infrastructure
  • Support Sales team with Pre Sales Requirements/Meetings
  • Support and deploying customer M365 environments
  • Road based travel required (GC & Brisbane)
  • Providing on-site and remote troubleshooting of issues escalated by the Service Desk
  • Providing helpdesk phone support to clients
  • Conducting installations of networks, servers and software in accordance with customer requirements
  • Basic customer training on all installed products.
  • Technical and problem solving assistance to other field technicians
  • Liaising with key contacts including industry vendors
What you'll need to succeed
Having experience working in a managed service environment is essential for this role.

Required skills:
  • Technical problem solving skills
  • Experience in auditing customer ICT Infrastructure
  • Must hold Australian Residency
  • A current driver's licence
What you'll get in return
Opportunity to work for a rapidly growing business which consistently ranks in Telstra's national top five licensees. Career growth is opportunities within this organisation. They are offer a generous salary/phone allowance and opportunity to participate in an incentive program.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2599331
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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