Customer Service Team Manager Customer Service Team Manager …

Hays Accountancy & Finance
in Gold Coast, Queensland, Australia
Permanent, Full time
Last application, 10 Oct 21
Competitive
Hays Accountancy & Finance
in Gold Coast, Queensland, Australia
Permanent, Full time
Last application, 10 Oct 21
Competitive
Hays Accountancy & Finance
See job description for details
New and exciting opportunity to utilise your exceptional customer service management expertise.
Your new company

An industry leading tattoo brand that encourages inspiration and expression in all of their work. With an established network of over 40 locations throughout the world and more to come. They work with talented artists, have convenient locations, and are a sociable and energetic group of people looking for someone to enhance the companies customer experience.

Your new role

Reporting to the Global Operations Manager and the CEO, you will oversee the franchisees contact service team while being responsible for training and on-boarding new franchisee contact service staff. Your role will see you setting and reporting KPIs for you and your team, you will have the opportunity to make this role your own. You will have full autonomy and the freedom to create procedures that will rely on your customer service expertise. Your new role is waiting for you to take ownership over the customer experience for this global brand.

What you'll get in return

The chance to bring your expertise to the role and create a job that will impact the customer experience. You will be joining a supportive team that is energetic and motivational. There is an attractive salary on offer that is negotiable upon experience and an immediate start is available.

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to johnny.melissa@hays.com.au or call Johnny on (07) 5571 0515

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2558554
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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