Senior Business Analyst

The 2 x Business Analysts will also work with business units across initiatives to capture high level requirements, adhere to frameworks of assessment, liaise with ICT units and provide guidance to progress initiatives. The successful candidates will engage with service owners across the department to meet agreed project timeframes and deliverables and will report to the Project Manager, IT Priority Projects within ITB.
  • Initial contract until April 2018 with possible extension paying $760/day
  • Brisbane CBD Location | 2 x ICT Senior Business Analyst required
  • BPMN | Business Focused User stories | Benefits Realisation

Our client, Department of Education and Training, are currently seeking 2 x Senior Business Analysts to work with business units and stakeholders across potential initiatives to define the model, process and framework for acceptance and assessment of these.

The 2 x Business Analysts will also work with business units across initiatives to capture high level requirements, adhere to frameworks of assessment, liaise with ICT units and provide guidance to progress initiatives.

The successful candidates will engage with service owners across the department to meet agreed project timeframes and deliverables and will report to the Project Manager, IT Priority Projects within ITB.

The Senior Business Analyst will be required to:

  • Proactively manage key stakeholder relationships, and lead and conduct workshops and meetings as required to define business processes, and ensure improved outcomes.
  • Obtain formal agreement from stakeholders on the scope of requirements (including business focused user stories) to establish a base line on which delivery of a solution can commence.
  • Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders.
  • Assist and prepare project stakeholders business cases which define potential benefit, options for achieving these benefits (through development of new or changes processes) and associated business risks.
  • Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
  • Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
  • Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
  • Analyse and document business processes and related ICT requirements and take a lead role in the development of ICT system requirements specifications, including logical design.
  • Conduct investigations at a high level for strategy studies, business requirements specifications and feasibility studies.
  • Apply and monitor the use of required modelling and analysis tools, methods and standards, giving special consideration to business perspectives.
  • Apply and utilise business modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
  • Develop conceptual models of business processes utilising appropriate modelling techniques to develop end to end service mappings.
  • Act as a subject matter expert in the development of business architecture framework, tool suite selection and design and methodology development.
  • Actively participate in the management of client expectations in a limited resource development environment with competing priorities.

Essential skills required;

  • Minimum of 5 years' experience in a Senior Business Analyst role or a role requiring business process analysis and improvement.
  • Prior experience and knowledge of the DET environment is desirable.
  • Experience in business process reengineering/redesign and implementation.
  • Experience in change management.
  • Exceptional problem-solving capabilities with a focus on simplification.
  • Experience in recording process metrics
  • Experience working with senior level stakeholders.
  • High level written and oral communication skills and excellent organisational skills.
  • Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients.
  • Experience writing user stories and use cases
  • Experience understanding business process dynamics and the change management process.

EVALUATION CRITERIA

  • Demonstrated experience in managing relationships with stakeholders, clients, customers, engaging necessary subject matter experts and resources to achieve mutually beneficial business outcomes.
  • Demonstrated experience with investigative work to determine business requirements and specify effective business processes (including business focused user-stories), through improvements in information systems, information management, procedures and organisational change.
  • Demonstrated experience in identifying and validating multiple requirement types such as Business, systems, configuration and concept and experience modelling business processes using Business Process Modelling Notation (BPMN).
  • Demonstrated ability to analyse business cases, which define potential benefits, options for achieving these benefits through development of new or change processes and associated business risks.
  • Demonstrated well developed communications, interpersonal and negotiation skills, including demonstrated experience in conducting workshops and maintaining positive relationships with stakeholders, ICT operators and other service providers.

To submit your application, in strict confidence, please apply online using the appropriate link below quoting Ref No. 4A/18603.

Your interest will be treated in the strictest of confidence.

  • AUD760 per day
  • Brisbane, Queensland, Australia
  • Contract, Full time
  • Hudson (Australia)
  • 21 Sep 17