Desktop Support Officer Desktop Support Officer …

Hays Technology
in Brisbane, Queensland, Australia
Permanent, Full time
Last application, 30 Nov 21
Hays Technology
in Brisbane, Queensland, Australia
Permanent, Full time
Last application, 30 Nov 21
Hays Technology
See job description for details
Established employment agency seeking a Desktop Support Officer to join their tight-knit Brisbane CBD team. Your new company
Hays have partnered with Australia's leading employment agency during an exciting period of growth to seek experienced L2/3 desktop support engineers to join their CBD team. By leading from the front of both the employment and technology industries, your new company will give you the invaluable opportunity to sharpen your well-honed technical skillset while giving back to the community.

Your new role
You will be a member of a tight-knit team and will hit the ground running to flex your technical and service-based skills and experience. You will be working in a high-volume environment where no day will look the same, however some of your duties and responsibilities will include:
  • Leading training initiatives for end-users
  • Creation, maintenance, and termination of user accounts and third-party application profiles
  • Installation, configuration, and maintenance of all computer software
  • Repair, maintenance, and configuration of all related hardware
  • Networking duties, including installation and maintenance
  • Participation in in-house and external IT projects
What you'll need to succeed
You will have several years working experience in at least a Level 2 Desktop Support role, with demonstrated working experience in networking and some system administration. You will go above and beyond for all your customers, using your excellent communication and interpersonal skills to build relationships with internal and external stakeholders. You will possess a keen eye for detail, as well as developed problem-solving and troubleshooting abilities. Your key qualifications and experience will include, but is not limited to:
  • Microsoft Office, including O365 administration
  • Exchange Mail
  • Structured cabling and networking (DNS and DHCP)
  • Telephony
  • Windows server and desktop
What you'll get in return
You will have the invaluable opportunity to be the backbone of a thriving employment agency that prides itself on setting people from all walks of life up for a successful career. There is endless room for career progression, both within the team and branching into different teams and departments. This company also offers:
  • Over 5 weeks annual leave after 3 years of service
  • Excellent professional development
  • A workplace agreement
  • Working for an industry leader, established over 40 years ago and in the heart of the Brisbane CBD
What you need to do now
If this role sounds like you, click 'Apply Now' to submit an up-to-date copy of your CV via our secure portal.

For further information about this role, please contact:

Caitlin Bills
Recruitment Partner
HAYS Technology

P: +61 (07) 3243 3044

If this role isn't quite right for you, but you are looking for similar Desktop Support roles in Brisbane, please contact us for a confidential discussion on your career.

LHS 297508 #2557287
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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