For Recruiters

Customer Service - Sales & Retention

Hays
Brisbane, Australia
Posted 14 days ago Permanent Competitive
See job description for details
Entry Level | Permanent | Brisbane CBD | Hybrid | $54k+super (13%) | Training | Employee Benefits & Discounts!Your new company

Is a leading insurance company located in Brisbane CBD. The company are looking for candidates who enjoy working in a fast-paced environment and who can adapt to constant change and innovation. Successful applications will be able to deliver a high level of customer service to customers on each call.

Your new role

Will be assisting in the growth of the business by delivering high level customer service and by promoting the company's products and benefits to customers. You will be upselling options by promoting their benefits to customers based on their needs as well as maintaining and updating policies as required. Key responsibilities will include:

- Respond to inbound calls
- Proving customers with correct information
- Ask appropriate questions that may uncover customer needs to generate a sale
- Take necessary steps to retain customers
- Resolve customer queries quickly

What you'll need to succeed

The company are looking for candidates who are customer focused, can work collaboratively and are able to drive vision and purpose. They are looking for someone who can handle customer objections and are able to comply with best practice procedures. They also require:

- The ability to work without supervision
- A proactive approach to work
- A positive attitude
- You to communicate well on all levels
- Ability to meet company KPI's

What you'll get in return

- Comprehensive Training
- WFH Opportunities
- Convenient Location
- The chance to be a part of a large insurance company

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to chloe.odowd@hays.com.au, or call us now on 07 3243 3053.

LHS 297508 #2671553
Job ID  2671553
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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