Concierge Executive Concierge Executive …

Hays Accountancy & Finance
in Brisbane, Queensland, Australia
Permanent, Full time
Last application, 05 Dec 21
Competitive
Hays Accountancy & Finance
in Brisbane, Queensland, Australia
Permanent, Full time
Last application, 05 Dec 21
Competitive
Hays Accountancy & Finance
See job description for details
Concierge Executive - Brisbane Central - Permanent role - $53k + super + bonuses
Your new company
My client is a Travel company who are growing nationally, and with this growth they are seeking a Concierge Executive to join their Brisbane team.

Your new role
  • To communicate upgrade options (flights, accommodation, tours and cabin) to customers prior to their holiday, continuing the excellent customer support function whilst supporting company profitability.
  • Booking future holiday vouchers and upselling where possible
  • Have good understanding of profit margin and upsell requirements
  • To communicate with suppliers to request and confirm availability
  • Respond promptly to customer enquiries
  • Be proactive in solving the customers issues, maintaining high standards of service at all times
  • Outbound call passengers to give relevant information on their booking, and to pro-actively upsell where possible
What you'll need to succeed
To be successful in this role, you must have proven Sales & Customer Service experience.

What you'll get in return
On offer for this role is a base salary with monthly bonuses, and the opportunity to work within a driven and engaged workplace.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

LHS 297508 #2576705
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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