Join a large and complex organisation undertaking a significant digital transformation journey. With a strong focus on innovation, service excellence, and continuous improvement, the organisation is investing heavily in modern enterprise platforms and digital capabilities to enhance operational performance and customer outcomes.
This is an opportunity to play a pivotal role in shaping the future direction of key enterprise technology platforms while partnering with senior stakeholders across the business to drive strategic outcomes.
Your new role
As the Business Technology Platform Owner, you will be responsible for the strategic governance, operational management, and ongoing optimisation of enterprise technology platforms. Acting as the key business representative and platform SME, you will ensure technology investments deliver measurable business value while maintaining compliance, security, and operational excellence.
You will own the end-to-end platform lifecycle, developing roadmaps, managing enhancements, driving adoption, and working closely with business, technology, architecture, security, and vendor partners to support organisational objectives.
Key responsibilities include:
- Owning platform strategy, governance, performance, and continuous improvement initiatives.
- Developing and maintaining platform roadmaps aligned to business priorities and transformation goals.
- Leading the identification, prioritisation, and delivery of platform enhancements and new capabilities.
- Managing platform performance, service levels, availability, and user adoption.
- Collaborating with cross-functional teams to ensure solutions meet business and operational requirements.
- Monitoring risks, compliance obligations, cybersecurity requirements, and platform dependencies.
- Supporting organisational change, adoption, and optimisation activities.
- Preparing executive reporting, insights, and performance metrics to support decision-making.
- Managing vendor relationships and ensuring value is realised from technology investments.
To be successful in this role, you will bring experience managing or owning enterprise technology platforms within large and complex environments.
You will have:
- 5+ years' experience in a Platform Owner, Platform Manager, Product Owner, Applications Manager, Business Systems Manager, or similar role.
- Experience with enterprise platforms such as SAP BTP, SAP Enterprise Service Management, Salesforce, Microsoft Power Platform, Oracle Cloud, or comparable technologies.
- Strong understanding of technology governance, platform lifecycle management, and strategic roadmap development.
- Demonstrated experience driving platform optimisation, enhancements, and continuous improvement initiatives.
- Strong stakeholder engagement skills with the ability to influence and communicate effectively with senior leaders and business stakeholders.
- Knowledge of risk management, compliance, cybersecurity, and service management practices.
- Experience supporting digital transformation, business improvement, and technology-enabled change programs.
- Strong business analysis and requirements management capability.
- Opportunity to own and shape the future direction of critical enterprise platforms.
- Exposure to large-scale digital transformation and business improvement initiatives.
- A highly collaborative environment with significant stakeholder engagement.
- The chance to influence strategic technology decisions that deliver meaningful organisational outcomes.
- Competitive remuneration package and long-term career development opportunities.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
