BlackRock Client Reporting Analyst / Associate

  • Competitive
  • Seattle, WA, USA
  • Permanent, Full time
  • BlackRock
  • 30 Sep 16

BlackRock Client Reporting Analyst / Associate

Overview:
Client Reporting Services (CR Services) is accountable for all aspects of our clients' reporting experience, including the provision of market leading client reporting and effective client query management. This position is located in Seattle, reporting to the CR Services Director in AMRS/Seattle. Responsibilities include successful delivery of critical functions on a daily basis and partnering with global colleagues to create and advance a globally aligned vision and business model.

Responsibilities will include (but are not restricted to) the following:
• Deliver a superior client experience via front-line client service to clients and related third parties, including fielding and responding to client queries and the creation of accurate and meaningful ad hoc reports
• Analyze trends in queries to constantly improve service and client deliverables
• Understand flow of client, market and fund information across BlackRock and external data providers
• Configure new client deliverables, maximizing the use of existing processes and tools
• Facilitate bespoke report creation through analyzing and researching client, market and fund data and related information
• Oversee and ensure timely and accurate distribution of all deliverables, proactively communicating potential delays to clients
• Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations for improvement
• Support various projects, including automation/standardization efforts and the evolution of standard deliverables
• Understand the risk environment within the department - promote risk awareness, assessment and control
Experience:
• BS/BA in business, finance, accounting, economics, or related field. MBA or CFA welcomed.
• Keen interest in investment products and a preference of 1-3 years of financial services experience, especially investment management, communications or data visualization
• Outstanding client service skills, maturity and judgment in dealing directly with clientele
• Exceptional written and verbal communication skills are essential
• Outstanding work ethic and willingness to contribute beyond the scope of one's role to achieve team and firm objectives
• Excellent attention to detail, extremely accurate and well organized
• Strong analytical and problem solving skills with the ability to synthesize information, summarize issues and think outside the box
• Sharp control/risk mitigation mentality with ability to know when to escalate issues
• Ability to operate effectively under tight deadlines and to prioritize work with strong emphasis on time management
• Able to exercise sound judgment and to appropriately document conclusions
• Ability and desire to work in a team environment; willingness to ask questions but also to learn independently
• Proficiency in Microsoft Office and an aptitude for learning new applications
Other:
• Travel : No
• Direct Reports: No
• Licenses: No

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, and other statuses protected by law.