Application Support Analyst

United States - Illinois


Job Type
Full Time

Your role
Do you enjoy working with many leaders in a global fast paced environment? Do you take pride in your attention to detail and finding solutions where others have not? Can you multitask under time pressure? We're looking for someone like that to:
– provide application support for your internal partners and team
– assist with Level 2/3 application support
– escalation and tracking of issues to the vendor
– assist with current project work in the capacity of a business analyst
– provide expert application support for your internal partners and team
– coordinate global 24x6 application support coverage

Your team
You'll be working in the BAU Support team in Chicago. We're responsible for supporting the core operating system in Asset Management. By working closely with our partners in technology and other areas of UBS AG, we ensure that the core application is meeting defined SLA's and users are able to perform required tasks.

Your experience and skills
You have:
– a Bachelor's degree
– 8+ years of experience in Asset Management operations
– experience with Asset Management systems & process (SimCorp Dimension preferred)
– good knowledge of various financial instruments
– strong analytical, problem-solving and synthesizing skills (you know how to figure things out)
– ability to troubleshoot an issue with a report or interface file
– working experience with database query tools
– the ability to take responsibility and stay focused on objectives with a can-do-attitude
– an aptitude for information technology (for learning management firm developed systems and other tools that manage risk)

You are:
– a self-starter who can work well with minimal supervision (you can micromanage yourself)
– an excellent communicator, with strong interpersonal skills
– always professional (but you have the human touch)
– successful with managing critical BAU functional along with change programs
– a flexible, resilient team player with a excellent organizational skills

What we offer
Together. That's how we do things. We offer talented people around the world a supportive, stimulating and diverse working environment. We'll value your passion and commitment. And reward your performance.

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.