TSS Senior Linux Admin

  • Location: London, England, United Kingdom
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Grade 5

Technology powers Standard Chartered Bank's vision and strategic agenda through the provision of innovative and efficient technology solutions; we will deliver greater value to our business stakeholders; we will improve the skills and flexibility of our people and work more effectively with our internal and vendor service partners.

The Technology Support organisation lies within Technology Services and is responsible for providing 24x7 Run The Bank application and infrastructure support to the FM business lines within the Investment bank (CIB).

This senior role is within the Platform UNIX team located in London and working with a number of other UNIX Admins located in Singapore, Malaysia and India. We require a Unix/Linux SA with deep technical knowledge to work with application and development teams, strengthen the relationship and improve the overall Unix service. The role will require frequent interaction with the wider Unix team including second line peers, application support teams, development teams, group information security as well as internal ITO risk and control teams and Audit.

* SME role to provide second/third line BAU Unix/Linux support to the aforementioned business line.
* Stakeholder Management to aligned customers
* High Severity incident management.
* Change coordination and implementation.
* Problem Management & Root Cause Analysis.
* Audit, Risk, Governance and Control engagement.
* Operational Risk Management.
* Security management and Vulnerability resolution.
* Business continuity management.
* Transition to service.
* Technical reviews & tools assessment.
* Performance/stability reviews/improvements.
* Service Improvement Plans.
* Prioritize work to successfully deliver service in a diverse environment.
* Put forward ideas to improve automation and/or efficiency, and own through to implementation.
* Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required.
* Adhere to Change Control and Fault Reporting Procedures.
* Work closely with UNIX/Database/Network/Market Data Infrastructure teams to improve service offering.

Key Roles and Responsibilities

* SME role to provide second/third line BAU Unix/Linux support to the aforementioned business line.
* Stakeholder Management to aligned customers
* High Severity incident management.
* Change coordination and implementation.
* Problem Management & Root Cause Analysis.
* Audit, Risk, Governance and Control engagement.
* Operational Risk Management.
* Security management and Vulnerability resolution.
* Business continuity management.
* Transition to service.
* Technical reviews & tools assessment.
* Performance/stability reviews/improvements.
* Service Improvement Plans.
* Prioritize work to successfully deliver service in a diverse environment.
* Put forward ideas to improve automation and/or efficiency, and own through to implementation.
* Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required.
* Adhere to Change Control and Fault Reporting Procedures.
* Work closely with UNIX/Database/Network/Market Data Infrastructure teams to improve service offering.

Qualifications and Skills

* Banking experience essential.
* Very strong knowledge of Redhat Linux
* Good knowledge of ITRS Geneos/ BMC Patrol (or similar enterprise class monitoring product).
* Solid understanding of Ansible
* Good knowledge of low latency systems design desirable.
* Excellent communication, both written and verbally.
* Self starter, able to self manage with strong collaboration skills and able to interact effectively with others.
* Strong shell scripting skills.
* Strong Python or Perl skills desirable
* Good working knowledge of network infrastructure.
* Good working knowledge of Storage Infrastructure- SAN.
* Ability to work under pressure, multi-task and deliver.
* ITIL Foundation v3/ ITIL Service Transition - desirable.
* Ability to resolve problems and take ownership of incidents.
* Strong team player.
* University degree preferred but not essential.

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 29/06/2017. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.