Senior KYC Analyst – Investment Banking

  • Market standards
  • London, England, United Kingdom
  • Permanent, Full time
  • Cognizant Technology Solutions UK Ltd
  • 26 Jun 17

KYC Analyst / Senior KYC Analyst / SME with the KYC review and refresh operations experience in Investment Banking.

Job Purpose:
KYC Analyst / Senior KYC Analyst / SME with the KYC review and refresh operations experience in Investment Banking.

The function is responsible for execution of Know Your Customer processes for markets in accordance with the bank’s compliance policies. New clients of the bank are subject to review and collection of documentary evidence pre-trade. Existing clients of the bank are subject to KYC periodic reviews in accordance with the firms Refresh program and regulatory obligations. The role includes liaison with sales, client on-boarding, compliance and operational groups across the firm.

KYC Operations ensures that all statutory and regulatory obligations are met across its client on-boarding and KYC Refresh programs in accordance with the firms AML policy. The process and the client experience is a critical factor given the unique role KYC plays as a conduit between the business / sales teams and compliance policy and process. KYC operations also plays an active role in the development and improvement of processes including utilization of vendors to provide information and services.

Key Responsibilities:
• End to end management of client KYC process including liaison across the business, compliance and operations
• Management of more complex KYC cases including high risk clients
• Research and validation of customer identification data/evidence using appropriate internal and external data sources
• Ensure customers classified in line with required (CIP, FCA/PRA, FED, KYC) regulations
• On-going maintenance/refresh of existing customer data
• Daily monitoring of account refresh activity to ensure all regulatory/document requirements are met
• Liaison with Compliance Department and the senior management within Business units supported
• Initiate process enhancements to improve turnaround time of client on-boarding experience and client service
• Ensure team and personal SLAs are met
• Monitoring and supervision of KYC control environment
• Delivery on targets and objectives in line with timelines dictated by BAU and Refresh Programme
• Subject matter expert and mentor for team members with regards to ‘on-the-job’ training and development 
• Stakeholder management of key clients


• Previous investment banking experience, specifically of customer identification / KYC;
• Experience of working within a regulatory/control environment
• Familiarity with external products and services that add value to client and account data management
• Experience in coaching/leading peers
• Experience in business and client liaison to drive issue resolution


• Good academic qualifications would be desirable, but less relevant than previous experience in an AML/KYC and/or operational reference data environment
• Financial services related qualifications would be advantageous (e.g. IAQ or similar)

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.


• Good knowledge of MS Office Suite, including proficiency in Excel
• Strong teamwork skills in a small local setting, as well as across different geographic locations
• Must possess good communication skills
• Strong organizational skills with excellent attention to detail
• Ability to focus on high quality work while under pressure
• Awareness of and adherence to audit and risk controls
• Customer facing abilities, able to communicate clearly, strong at articulating and resolving issues


• A strong team player
• Demonstrates strong leadership skills
• Good communication skills – this will be a role with a high level of senior business and client interaction
• Flexible attitude to role specifics, must be willing to adapt to needs of business, often at short notice
• Very proactive approach to process improvement, actively seeks opportunities for change that benefit the wider team.


We offer permanent employment onsite one of the leading investment banks in London, attractive compensation and career development opportunities across the globe.

Cognizant has been names an Employer of Choice in Europe and is one of the fastest growing companies within its industry.

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.