Operational Risk/Conduct Risk - Corporate Banking - Senior Product Governance Manager (£75,000)

London, England, United Kingdom

Business Manager

My client a top tier Investment and Corporate bank is looking for a Business Manager to join its Corporate Bankign divison. this is a Senior Product Governance Risk Position. The focus will be 60% on Projects and 40% on stakeholder managenet/steering committees and developing risk frameworks etc.


  • Play a pivotal role in developing and driving the Conduct and Issue Management strategy across Transaction Banking Products and Services (TBPS) and Global Lending Group (GLG) - collectively known as Product – one of the key strategic priorities of both businesses.
  • Work closely with the senior leaders (Head of Product, Product Heads and the Product Business Manager) to deliver key initiatives to support Product’s end to end risk responsibilities under the Enterprise Risk Management Framework (ERMF).
  • The role provides a balance of regular and ad-hoc tasks which include:
  • Facilitating and developing two or three of the Product Risk & Controls Boards (RCB) to move towards proactive management of Conduct and Operational Risk.
  • Manage ad-hoc projects.
  • Own and develop key tools and processes owned by Product Governance.
  • Develop strong relationships across all four Product areas to deliver key initiatives.
  • Work with the business to encourage early issue identification.
  • Ensure owned processes and procedures provide the business with the right level of control and Governance without being overly bureaucratic.
  • Ensure that all Product areas are fulfilling ‘1st Line of Defence’ obligations effectively as defined by the Enterprise Risk Management Framework.


Key Accountabilities

Adhoc Activities & Projects

  • Undertake adhoc activities and manage projects to support the Head of Product Governance, Product Business Manager, Head of TBPS and Global Lending Group and Product Heads in relation to Conduct and the general risk and controls agenda.

Risk and Controls Boards

  • Run two or three of the Product Risk & Controls Boards.
  • Working with the other Product Governance Managers, develop the content and focus of the meetings to ensure an increasing focus on key decisions and proactive identification of issues.
  • Work with submitters to ensure content is accurate and provides the level of detail required for RCB members to make requested decisions.
  • Work with owners to drive the closure of issues and actions.

End to End Risk Ownership

  • Work with all Product areas and CB Risk Oversight & Control to develop and deliver a framework to allow Product to effectively understand and manage the risks across the end to end processes it has responsibility for.
  • Issues Management
  • Develop a culture across Product where newly identified issues are quickly highlighted and addressed.
  • Working with senior leaders across Product and partners in other key functions (CB Risk Oversight & Control, Compliance and Internal Audit) ensure that all known control issues are being actively and effectively managed to closure within the Bank’s risk appetite.
  • Ensure all Audit and Compliance Risk Review actions deadlines and milestones are met.
  • Ensure that Product is fulfilling ‘1st Line of Defence’ obligations effectively as define by the Enterprise Risk Management Framework.
  • Personal Development
  • Work with Line Manager to ensure regular time is allocated for personal development.
  • Risk and Control Objective
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Risk Management Framework and internal Barclays Policies and Policy Standards


  • Good understanding of Corporate or Retail Banking products
  • Good Operational Risk oo Conduct Risk experience
  • Strong stakeholder management skills and organisational skills
  • Strong communication skills